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Loyalty & Retention Growth Lead – Hybrid
Job in
London, Greater London, W1B, England, UK
Listed on 2026-08-18
Listing for:
Spotlight Recruitment
Full Time
position Listed on 2026-08-18
Job specializations:
-
Marketing / Advertising / PR
Marketing Strategy, Digital Marketing
Job Description & How to Apply Below
Spotlight Recruitment seeks a Loyalty & Retention Lead for a global DTC skincare and wellness brand. Hybrid role based in London; 4 days in the office with 1 day WFH. Own lifecycle marketing, loyalty strategy, and subscription health to drive retention and LTV.
You will shape post‑purchase journeys, optimise cadence across skips/pauses, and reduce churn with proactive interventions. Strong Klaviyo skills and a data‑driven approach are essential for success.
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