Account Manager - Client Services (Agency

Position: Account Manager - Client Services (Agency)
London | Full-Service Marketing Agency | Hybrid

KRG are partnering with an exciting, full-service marketing agency to find an Account Manager to join their growing client services team.

This is a great opportunity for an agency-side account manager who loves client relationships, project management and keeping teams and processes moving. You won't be expected to be hands-on or executional, instead, you'll sit at the heart of client accounts, coordinating activity, managing timelines and ensuring work is delivered to a high standard.

The Role

Manage day-to-day relationships with a portfolio of consumer focused clients, becoming a trusted and reliable point of contact.
Own account processes, timelines and project delivery from brief through to completion.
Coordinate internal teams and specialists to ensure projects stay on track, on time and within budget.
Develop strong client relationships, understanding their objectives and ensuring expectations are consistently managed.
Lead status meetings, project updates and client communications, keeping stakeholders informed at every stage.
Manage multiple projects and priorities simultaneously across a range of clients and campaigns.
Work closely with creative, strategy and specialist teams to ensure briefs are understood and delivered effectively.
Identify potential challenges early and proactively find solutions to keep projects moving.
Support with project scoping, resourcing, budgets and commercial processes where required.
Contribute to the growth and development of client accounts through strong relationship management and excellent service.

About You

You'll have agency experience in an account management /client services role, managing client accounts and projects end to end.
Your background could be in PR, social, influencer, creative, digital or another agency environment - full-service experience is not essential.
You're highly organised and comfortable managing multiple moving parts, deadlines and stakeholders.
You're confident communicating with clients and building relationships at different levels.
You're commercially aware and understand the importance of scope, budgets, timelines and account profitability.
You enjoy being the person who brings structure to a project and keeps teams accountable.
You're proactive, solutions-focused and comfortable working in a fast-paced agency environment.
Most importantly, you're client-first, personable and collaborative, with the confidence to take ownership.

Why Join?

Join a growing full-service agency working across exciting, integrated client campaigns (PR, organic social and influencer mainly alongside some paid media too).
A genuinely collaborative and supportive culture where your ideas and contribution are valued.
Clear opportunities for career progression and development as the agency continues to grow.
Excellent benefits package, including a strong holiday allowance and wider employee benefits.
Hybrid working in London.
The opportunity to broaden your agency experience and work across multiple disciplines, without needing to be an executional specialist.

If you're an agency-side Account Manager ready for a role focused on client relationships, project ownership and progression, we'd love to hear from you