Public Relations Lead

Location: Greater London

Who we areVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient.

This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations:
Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.#VOIS #Be Unrivalled #Create The Future Location Paddington , Hungary OR Romania About this Role We are seeking an experienced Public Relations and Media Communications professional to lead VOIS’ external marketing communications and earned media strategy. Based in London and reporting to the Customer Communications Lead, this role will drive awareness, credibility and commercial reputation among prospects and customers through strategic media engagement, thought leadership, compelling content and market positioning initiatives.

The successful candidate will play a key role in shaping VOIS’ external voice, collaborating with internal stakeholders and agency partners to deliver measurable business impact.

What you’ll doOwn the development and execution of VOIS’ external marketing communications and public relations strategy, targeting prospects and customers.

Determine annual media priorities, campaign focus areas and communications investment recommendations.

Act as the senior communications advisor on earned media and external market positioning against competitors.

Manage the external communications agency, setting priorities, reviewing outputs and measuring performance against agreed objectives and KPIs.Lead planning and delivery of the annual earned media programme, maintaining a consistent cadence of proactive media activity throughout the year.

Identify, develop and drive newsworthy content, announcements, customer stories and thought leadership opportunities that enhance VOIS’ visibility and credibility with customers.

Create and commission thought leadership content for customer audiences, including opinion articles, reports, commentary, executive by-lines and media materials.

Build and maintain strong relationships with key technology, business and industry media, working through agency partners and directly where appropriate.

Develop briefing materials, messaging frameworks, media narratives and spokesperson preparation materials.

Identify and coordinate commentary opportunities aligned to breaking news, industry trends and market developments.

Support executive participation in media opportunities where directly linked to communications programmes and business priorities for customer growth.

Monitor competitor activity, industry discussion and media trends to identify opportunities and risks for the VOIS brand.

Collaborate with Vodafone Business, Vodafone Group and wider communications teams to ensure alignment of external positioning and messaging when targeting customers and prospects.

Work closely with marketing, digital, commercial and service tower stakeholders to ensure communications activity supports broader business objectives.

Manage communication budgets, agency costs, reporting and performance measurement, providing recommendations for optimisation.

Deliver regular reporting on media impact, share of voice, coverage quality, sentiment, thought leadership performance and business outcomes.

Who you are Significant experience in public relations and B2B communications, ideally within technology, managed services or telecommunications environments.

Demonstrated success in…