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Retention & Loyalty Lead — D2C ; Klaviyo, LTV

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Source
Full Time position
Listed on 2026-09-05
Job specializations:
  • Marketing / Advertising / PR
    Digital Marketing
Salary/Wage Range or Industry Benchmark: 55000 - 75000 GBP Yearly GBP 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Retention & Loyalty Lead — D2C Growth (Klaviyo, LTV)
Location: Greater London

Source in London is seeking a Retention & Loyalty Manager to own post-purchase lifecycle, optimise LTV and build a loyalty programme. The role combines data-driven insights with hands-on campaign execution in a hybrid London setting.

You’ll oversee onboarding journeys, churn interventions, and subscription enhancements, collaborating with Growth, Creative, CS and Product teams to scale a fast-growing D2C brand.

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