Internal Communications Officer; Maternity Cover; Royal Hospital Chelsea

You will:

• Develop and deliver effective internal communications plans that support organisational objectives and priorities
• Work closely with senior leaders to deliver clear and consistent messaging across the organisation
• Support the delivery of a strong ‘fundraising-first’ narrative through internal communications activity
• Promote staff engagement initiatives, including pulse surveys, helping to support action planning and organisational improvement
• Drive awareness and adoption of key staff initiatives, including onboarding, appraisals, values and ways of working
• Manage and develop internal communications channels, including the staff intranet, ensuring content remains relevant, engaging and up to date
• Build strong relationships across teams, providing advice on communications planning, messaging, audiences and channels
• Support strategic planning communications to ensure colleagues understand organisational goals and priorities
• Lead on communications with Chelsea Pensioners, ensuring communications are two-way, inclusive and aligned with their needs and preferences
• Monitor and evaluate communications activity, providing insight and reporting to inform future activity and support decision-making

• Able to create clear, engaging content for a range of internal audiences
• Experienced in internal communications, employee engagement or organisational communications
• Skilled at building strong relationships and influencing stakeholders at all levels of an organisation
• Experienced in supporting organisational change, culture programmes or staff engagement initiatives
• Highly organised, with strong project management skills and the ability to manage multiple priorities
• Comfortable working independently and using initiative while contributing as part of a collaborative team
• Experienced in managing intranet content and developing engaging internal communications channels
• Analytical and results-focused, with experience evaluating communications activity and reporting on outcomes
• Calm under pressure and able to manage sensitive communications with professionalism and discretion
• IT literate, including Microsoft Office and digital communications platforms

This is a fantastic opportunity to help shape internal communications within a unique national institution, ensuring colleagues and Chelsea Pensioners remain connected to the Royal Hospital’s mission, values and future ambitions.