ECommerce Acceleration Manager

• Own and develop relationships with key client accounts
• Manage Amazon performance across Vendor Central (1P) and Seller Central (3P)
• Develop marketplace growth plans aligned with client strategies and objectives
• Own and support catalogue, content, pricing, promotions, inventory, availability, operational performance and customer experience
• Analyse sales, profitability and marketplace performance to identify risks and opportunities
• Turn data into clear recommendations and actions
• Troubleshoot Vendor and Seller Central issues with Amazon, clients and internal teams
• Plan and deliver client performance reviews and QBRs
• Collaborate with eCommerce Operations, Advertising, Content, Technology and other internal teams
• Support promotional campaigns, product launches and peak trading periods
• Identify opportunities to expand client performance and scope across Amazon and other marketplaces
• Guide, coach and support junior eCommerce Acceleration team members

• Strong hands-on experience managing Amazon marketplace accounts, either brand-side or agency-side
• Good working knowledge of Amazon Vendor Central and Seller Central
• Vendor Central experience and clear understanding of the 1P model
• Experience with sales, margin, availability, pricing, catalogue health and promotions
• Strong client and stakeholder management skills
• Ability to turn data into useful insights and practical actions
• Proactive and solutions-focused approach
• Self-awareness, openness to feedback, and motivation to keep learning
• Positive, collaborative attitude and ability to work across teams and priorities
• Strong attention to detail, organisation and prioritisation across multiple accounts
• Confident written and verbal English
• Experience with Zalando, eBay, Walmart, Tik Tok Shop or Allegro preferred
• Experience with Amazon Advertising or performance marketing teams preferred
• Experience with Excel, Power BI, Helium 10, Keepa or similar tools preferred
• Agency or multi-client environment experience preferred
• People management, mentoring or coaching experience preferred for Manager-level candidates

Demonstrates expertise in managing Amazon marketplace accounts, including Vendor Central and Seller Central, while leveraging data analysis to drive client performance and operational excellence. Strong client relationship management and team collaboration skills are essential for success in this role.

• Amazon Marketplace Management
• Vendor Central Experience
• Data Analysis and Insights
• Client Relationship Management
• People Management and Coaching

• Amazon Vendor Central
• Amazon Seller Central
• Sales Analysis
• Pricing Strategy
• Catalogue Management
• Promotions Management
• Operational Performance
• Marketplace Performance Analysis
• Performance Marketing
• Client Account Management

• Client Management
• Collaboration
• Attention to Detail
• Proactive Problem Solving
• Organizational Skills

• ECommerce
• Marketplace Growth
• Promotional Campaigns
• Client Performance Reviews
• Multi-Client Environment

• Excel
• Power BI
• Helium 10
• Keepa
• Amazon Advertising