Commerce Specialist

Agency:

Flywheel

Job Function:

Consulting

Job Subfunction:

Business and Change Consulting

Job Description:

About Flywheel
Flywheels suite of digital commerce solutions accelerate growth across all major digital marketplaces for the worlds leading brands. We give clients access to near real-time performance measurement and improve sales share and profit. With teams across the Americas Europe and APAC we offer a career with real impact endless growth opportunities and the support you need to be the best you can be.

Opportunity
Were looking for a eCommerce (Media Retail) Specialist to join our team in London as part of our Client Services function. The Commerce Specialist will work across our Media and Retail teams partnering with Business Managers to lead the total eCommerce strategy of our clients. This role will have the opportunity to learn the dynamics of digital platforms such as Amazon partner with clients to develop their strategy and use our innovative technology to manage and report back to clients.

This position offers the unique opportunity to join a program where you build your skillsets in both media and retail to ensure a well-rounded commerce individual to enable career development and acceleration. This role is an excellent opportunity for the analytically minded individual whos curious a self-starter and eager to dig in and understand the opportunity these digital platforms offer.
What youll do:

This role will include learning both media and retail to ensure strong foundations for your career with Flywheel. This develops capabilities in building and executing clients eCommerce strategy through understanding the different levers in detail that drive sales and share growth and bringing these levers together.
From a media perspective support our Search Managers in helping our clients reach their Amazon goals through:

Campaign Management:
Managing keyword selection and optimum bid levels for CPG clients on the Amazon Marketing Services Platform

Campaign Reporting:
Developing and managing daily weekly and monthly reporting analytics and performance insights for digital marketing campaigns

Campaign Performance:
Establishing key metric reports tracking progress and trends and effectively communicating campaign results and insights

From a retail perspective support our Retail Managers with the following activities:

Product Optimisation:
Building and managing best-in-class Amazon Product Pages that drive optimal discoverability traffic and conversions

Product Merchandising:
Planning and executing merchandising strategies that include content enhancements and promotions that accelerate sales for our clients

Bringing and developing these two skills sets together will be fundamental in the success of this role. Across a commerce approach the following will also be a key part of the role:

Consumer Behaviour:
Create test measure and analyse customer shopping and purchasing behaviour for improved outcomes

Business Analytics:
Utilising reporting dashboards and spreadsheets to extract and communicate commerce insights that develop go-forward strategies for our clients

Strategic Consulting:
Serving as an on-call consultant to dig into every Amazon challenge via emails calls in-person meetings and reports for our clients

Ecommerce Trends:
Monitoring industry news and platform changes flagging potentially relevant updates for clients to broader Flywheel team to identify implications and recommended action

Who you are:
Ability to speak English and ideally one of French German or Spanish.

Experience in digital sales or media especially Amazon on either the brand retailer or agency side a big plus

Detail oriented good project management and organizational skills with the ability to work within tight deadlines

Solution oriented mindset that thrives in ambiguity and figuring out solutions and processes to complex problems

Comfortable in analysing dashboards and utilising spreadsheets with mastery of basic excel formulas - pivot tables should be second nature and you can VLOOKUP in your sleep

Great communication and interpersonal skills collaborator and outstanding communication and presentation skills Innovative scrappy and independent thinker with the ability to use data to influence decisions

Bias for action with a scrappy willingness to roll up your sleeves and go the extra mile to persist and get the job done

Sense of ownership complemented by strong organisation and project management skills to meet deadlines

Team player with a genuine desire to contribute to the overall success of the entire team in addition to strong written and verbal communication skills to effectively collaborate internally with colleagues and externally with clients

Knowledge of Amazon Marketing Services is a big plus

Working at Flywheel
We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive fun and engaging culture.
We have office hubs across the globe where team members can go to feel productive…