PR & Communications Lead

Head of PR & Strategic Communications Cera Care

Address London NW1, UK

Schedule Full time

Job Type Temporary

Industry Marketing advertising and pr

• Experience at a senior level within a busy communications team
• Strong existing network of press contacts and journalist relationships
• Substantial experience in crisis comms and reputation management

Department: Communications

Reports to: Head of Communications

Location: Hybrid, London office

Terms: Permanent Role, Full time

Cera is the UK’s largest Health Tech company and one of Europe’s fastest-growing businesses – harnessing preventative technology and AI to take care out of Britain’s hospitals and into patients’ homes. Our 12,000 carers and nurses deliver around 3 million patient home visits a month – a volume greater than all A&E attendances across England.

Cera is now Europe’s largest Health Tech company and one of its fastest-growing businesses, with circa $500 million in annualised revenues, and 150-fold growth in impact over the past five years. Cera has also gathered the largest home healthcare dataset in Europe, powering the development of cutting-edge AI products that have reduced hospitalisations by up to 70%, saving the UK Government and NHS more than £1 billion to date.

The UK’s Number 1 ranked Health Tech company, Cera’s pioneering approach has been recognised by numerous industry awards including a Newsweek AI Impact Award, the UK Tech Awards’ Tech for Good Prize, Health Tech Digital’s Best Use of Artificial Intelligence, the Deloitte Fast 50 and EY’s prestigious UK Entrepreneur of the Year Award 2024. Cera has been recognised by TIME Magazine as one of the World’s Top Health Tech Companies, and was last year named the Number 1 Healthcare AI Company for 2025.

Working closely with our Head of Communications, you will be responsible for the execution of our day-to-day PR & External Communications activity at Cera – running our press office, pitching to national and international media, and managing and defending Cera’s reputation across crisis & issues management. You will also play a key role in shaping Cera’s stakeholder & investor communications, social media strategy & activity, and in writing awards submissions and advising on internal communications.

You’ll be at the forefront of shaping our brand narrative and corporate reputation, telling the story of how we are revolutionising the healthcare industry and making a meaningful impact for all healthcare stakeholders. If you’re an experienced leader in storytelling, brand advocacy, and driving positive change, we want to hear from you.

• Running our National PR programme - managing an exciting pipeline of industry-shaping announcements & delivering ongoing national & broadcast coverage which position Cera as a beacon of excellence in our industry
• Running our Crisis Communications response - we are looking for an experienced player with strong expertise in this area, to maintain a steady hand and defend the reputation of the business
• Working closely with our Communications & Marketing Campaigns Team - ensuring our external and internal communication strategies excel, running a busy calendar of stakeholder & investor updates, campaigns & initiatives, social media activity & awards submissions, and internal communications
• Supporting with our CEO’s events calendar - identifying high‑profile speaking opportunities, & supporting on briefings across events & external relations
• Driving Thought Leadership: developing, ghostwriting & securing high‑profile op‑ed opportunities aligned with Cera’s key themes & narratives
• Collaborating closely with departments across the business - from Growth & Marketing, to Product, Tech & Data, to People &…