Senior Account Manager

At GoPlaces, we're revolutionising social commerce by helping brands thrive in the era of socially enabled shopping. We provide an end-to-end solution to brands, managing everything from logistics and demand forecasting to affiliate management and live shopping experiences.

Working across beauty, FMCG, and consumer technology, we partner with a diverse portfolio of leading brands to drive growth through innovative commerce strategies. As we continue to scale rapidly, we're investing in exceptional people who are excited to grow with us and help shape the future of social commerce.

At GoPlaces, you'll work with enterprise brands, building strong relationships with key stakeholders, becoming their trusted point of contact, and championing their success internally.

This is no ordinary Account Manager role - you will own brand budgets, working closely with our revenue acceleration team to decide how to deploy marketing funds to maximise performance. You'll be responsible not only for building strong client relationships, but also for driving commercial growth, by developing an understanding of the financial side of Social Commerce, and using this data and insights to shape strategy and deliver measurable results for your brands.

• Develop and implement strategies to increase brand visibility, sales, and market share across social commerce platforms, with a primary focus on Tik Tok Shop.
• Partner with internal specialists across Paid Advertising, Live Shopping, and Affiliate Marketing to optimise sales performance and deliver commercial growth.
• Plan regular, co-ordinated promotional campaigns (e.g. Black Friday Cyber Monday)
• Act as the voice of your brands internally at Go Places, aligning cross-functional teams to deliver a tailored growth strategy for each client.
• Take ownership of key commercial and financial metrics, including your brands' Profit & Loss (P&L), monitoring performance and identifying opportunities for growth.
• Manage budget allocations across advertising, promotions, and marketing activities to maximise return on investment.
• Analyse and report on performance, providing data-driven insights and recommendations to improve commercial results.
• Identify cost-saving opportunities and operational efficiencies while ensuring profitability targets are achieved.

• Build and maintain strong, positive relationships with clients, acting as the primary point of contact.
• Develop a deep understanding of each client's brand, products, market positioning, and commercial objectives to tailor strategies and services to their needs.

• 3–5 years' experience in commercial and analytical roles, ideally working with consumer brands or products.
• Proven experience managing budgets and/or owning the commercial or financial performance of a client, account, or programme.
• Strong experience building and managing external client relationships.
• Highly analytical, with the ability to turn data and financial metrics into actionable insights and compelling recommendations.
• A confident communicator who can build trusted relationships, present ideas clearly, and navigate challenging client conversations.
• Commercially minded and results-driven, with the ability—or ambition—to understand the financial drivers of social commerce and use them to deliver profitable growth for both our brands and Go Places
• Proactive and independent, taking ownership of your work and thriving with autonomy.

• Up to 15% Bonus
• 25 days holiday + your birthday off + public holidays
• Hybrid working: 3 days in our Archway office and 2 optional WFH days
• Summer working hours – finish at 1pm every Friday from June to August
• The ability to work from abroad for 2 weeks per year
• Quarterly Team Lunches paid for by Go Places
• Opportunities at all levels of account management
• Free drinks and healthy snacks in our office, as well as bi-weekly team socials
• Tonnes of GoPlaces merch (bottles, pens, t-shirts, tote bags etc)