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E-Commerce Manager
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-09-13
Listing for:
Uber Boats by Thames Clippers
Full Time
position Listed on 2026-09-13
Job specializations:
-
Marketing / Advertising / PR
Ecommerce, Digital Marketing, Marketing Management
Job Description & How to Apply Below
Uber Boat by Thames Clippers | Full time
E-Commerce ManagerLondon, United Kingdom | Posted on 02/09/2026
TheE‑commerce Manager owns the online store’s commercial performance. This role is accountable for revenue, conversion rate, customer experience, and the day‑to‑day running and optimisation of e‑commerce platforms. T he successful candidate will be the organisation’s e‑commerce expert. They will proactively identify opportunities,recommend improvements, and lead the e‑commerce function.
QUALIFICATIONS & EXPERIENCE- 2–3 years of experience in an E‑commerce role, preferably in transport, travel or leisure sectors.
- Degree in Business, Economics, Marketing, or a related field preferred.
- Proficiency with Excel and data tools
- Strong commercial and analytical mindset
- Understanding of digital marketing channels (paid search, CRM, SEO)
- Hands‑on experience with e‑commerce platforms and CMS tools
KEY RESPONSIBILITIES
- Own and grow online revenue,conversion, AOV, and retention
- Manage the e‑commerce platforms(Web, APP and Digital Kiosks)
- Optimise the end‑to‑end customer journey (UX, navigation, checkout, payment, delivery)
- Lead onsite trading activities: promotions, merchandising, pricing, offers
- Analyse performance using tools such as GA4, heatmaps, and funnel analysis
- Work closely with Marketing on traffic acquisition and campaign execution
- Coordinate with Product, Operations, IT, and Customer Experience to ensure smooth fulfilment
- Manage third‑party agencies(CRO, UX, development)
- Manage multi-acquirer relationships and evaluate Payment Service Providers (PSPs) to negotiate competitive transaction fee structures
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