ECommerce Assistant Manager - Trade & Optimisations

About Charlotte Tilbury Beauty

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission{{{{:}}}} to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we've become one of the most talked‑about beauty brands on the planet - and the magic is only growing.

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission{{{{:}}}} to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we've become one of the most talked‑about beauty brands on the planet - and the magic is only growing.

Today, we're a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC.

Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.

We're bold. We're disruptive. We're powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we're looking for extraordinary talent to join us.

The eCommerce Assistant Manager supports the commercial performance of  through strong day‑to‑day digital merchandising, stock visibility and trading execution. Facilitates reporting and insights gathering to support and oversee the execution of day‑to‑day site optimisations. Working across eCommerce, Supply Chain, Product, Marketing and Technology, this role coordinates the operational detail required to deliver launches, promotions and evergreen trade effectively.

Digital Merchandising & Stock Optimisation

• Own the day-to-day merchandising of products and categories across , ensuring onsite visibility reflects the trading calendar, customer demand, stock position and commercial priorities.
• Maintain an operational view of stock availability, out-of-stock risk, back-in-stock opportunities, excess and ageing inventory; support to quantify the sales impact and recommend actions or escalation.
• Partner with Supply Chain, Product and eCommerce colleagues to support stock and operational readiness for launches, peak periods, promotions, loyalty activity, bundles, samples and gifting.
• Translate stock opportunities and constraints into practical merchandising actions, including product prioritisation, alternative recommendations, clearance support and visibility changes.
• Track the performance of merchandising actions and use the results to improve future product placement, availability planning and customer experience.

• Support the day-to-day execution of the trading and promotional calendar, including offer set‑up, testing, landing-page readiness, key hook messaging and cross‑functional briefs.
• Support the sizing and forecasting of promotions, AOV drivers and trading initiatives using historical performance, customer behaviour and stock feasibility.
• Produce and maintain daily, weekly and monthly performance reporting, converting sales and KPI trends into concise insights, recommended actions…