Senior Marketing Operations Manager

Senior Marketing Operations Manager

Department: Business Insights

Employment Type: Full Time

Location: London

Compensation: £70,000 - £75,000 / year

Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions.

Guided by our shared missions, Making the World a Better Place to Work and Enriching Connections, For Good, we're committed to transforming workplaces and improving people's daily lives.

Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.

The Senior Marketing Operations Manager plays a critical role in enabling scalable, data-driven marketing execution across our global business. Reporting to the Global Director of Revenue Operations, this position acts as the primary Marketing Operations specialist, responsible for optimising marketing systems, processes, reporting and operational effectiveness.

The role is accountable for driving improvements across lead management, lifecycle management, attribution, marketing automation, data governance and platform adoption, with a particular focus on maximising the value of Hub Spot and its integration with Salesforce and the wider technology ecosystem.

Working closely with Marketing, Sales and Revenue Operations teams, the Senior Marketing Operations Manager will find opportunities to improve processes, enhance reporting and attribution capabilities, strengthen sales and marketing alignment, and support the delivery of scalable global marketing programmes. Through a combination of technical expertise, analytical thinking and stakeholder collaboration, this role will help improve commercial effectiveness and enable informed decision-making across the organisation.

This is an exciting opportunity to join a collaborative, globally connected business where you'll have the autonomy to influence how marketing technology, data and processes evolve. You'll play a visible role in shaping operational best practices, enabling smarter decision-making and supporting growth across multiple markets.

Our offices are available for you to use as often as you like. As a minimum, our Revenue Operations team work from our London office at least twice a week.

As well as the opportunity to shape and optimise Marketing Operations on a global scale, you'll join an established, stable and high-growth Unicorn SaaS organisation that genuinely invests in its people. We offer over 40 benefits and perks designed to support your wellbeing, growth and lifestyle, including:

• A flexible holiday plan of up to 40 days per year (including public holidays)
• £400 annual Wellbeing Allowance
• Private Medical Insurance
• Allowance for professional development books, e-books and podcasts
• Contributory pension scheme
• Employee, friends and family discounts and cashback across 1,200+ retail, hospitality and lifestyle brands
• And many more...

to learn more about our benefits and perks dedicated to supporting all aspects of employee wellbeing.

• Manage and optimise marketing operations processes to support campaign planning, measurement, reporting, and continuous improvement across global markets.
• Assess existing marketing operations processes and technologies, identify gaps and opportunities, and implement scalable improvements that support business growth and operational effectiveness.
• Own and maintain marketing automation workflows, lead lifecycle processes, segmentation, scoring, nurture programs, and campaign operations…