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Email & CRM Specialist

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: The eCom House
Full Time position
Listed on 2026-09-25
Job specializations:
  • Marketing / Advertising / PR
    CRM Systems & Management, Ecommerce, Digital Marketing
Salary/Wage Range or Industry Benchmark: 32000 - 48000 GBP Yearly GBP 32000.00 48000.00 YEAR
Job Description & How to Apply Below

We're working with a growing outdoor brand looking for an Email & CRM Specialist to join its eCommerce & Marketing team.

Reporting to the Head of eCommerce & Marketing, you'll take ownership of the day-to-day email and CRM activity across an established Klaviyo setup.

A lot of the foundations are already in place across flows, segmentation and automation, so the immediate focus is on hands-on execution, optimisation and keeping things moving through a particularly busy trading period.

Over time, the role will become more tactical, giving you the opportunity to have a greater influence on how the CRM programme develops.

What we're looking for:

  • Experience with in eCommerce, DTC or a consumer brand
  • Good understanding of email campaigns, flows, segmentation and testing
  • Comfortable using data to understand performance and identify improvements

If you're a hands-on CRM specialist who enjoys getting stuck into Klaviyo and improving what's already there, I'd love to hear from you.

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