Shop - Creator Management Lead

Responsibilities

About the team:
Tik Tok Shop is an e-commerce platform fully integrated into Tik Tok.

• Manage affiliate creator, managed creator, and creator agency operations for Tik Tok Commerce.
• Develop both short-term and long-term creator development strategies to strengthen high-quality creator and content supply, and drive creator business growth at scale.
• Partner with cross-functional teams to improve creators' experience on Tik Tok and create opportunities that support creator growth.
• Identify key challenges, trends, and opportunities within the creator ecosystem, and translate local insights into actionable strategies and operational improvements.

Minimum Qualification(s)

• Experience in content platform operations, creator ecosystem operations, or related fields.
• Experience managing large-scale operations and driving initiatives across cross-functional teams.
• Ability to communicate and collaborate effectively with stakeholders across a diverse range of functions and backgrounds.
• Experience leading or managing teams in a fast-paced environment.
• Strong analytical thinking and problem-solving skills, with the ability to translate insights into actionable plans.
• Strong written and verbal communication skills in English, with the ability to work effectively in a global, cross-cultural environment.

Preferred Qualification(s)

• Experience in commerce, social commerce, or marketplace operations.
• Strong connections with creators and creator agencies.
• Excellent interpersonal skills, with flexibility and adaptability in a dynamic organizational environment.
• Strong logical reasoning and data sensitivity.

Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.

When we create and grow together, the possibilities are limitless. Join us.

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.