Communications Manager

About Cover Genius

Cover Genius is the global infrastructure for embedded protection. Active in over 60 countries and all 50 US States, we protect the customers of the world’s largest digital companies, including Klarna, Revolut, Stripe, Priceline, Agoda, , Turkish Airlines, Tongcheng Travel, eBay, and Uber, with seamless, end-to-end experiences. Cover Genius has protected more than 73M customers globally across 240M policies with USD $3.2BN in gross written sales.

Coming off a stellar year with 50% YoY revenue growth and a recent $100M capital raise, putting our valuation at $1.9BN, we are accelerating into our next phase of growth. As part of our team, you’ll help drive our AI-first roadmap, developing hyper-personalization engines, agentic distribution, and automated claims infrastructure, while building the scalable technology powering the fast-growing $70B embedded protection market.

Our people are: Accountable, customer-obsessed, collaborative, driven

Our people are not: Passive, defensive, siloed, hesitant

About the Role

We are seeking a Communications Manager based in London to take full ownership of media relations across EMEA and APAC, driving our internal communications strategy, and supporting the broader global communications function.

Reporting directly to the Director of Global Communications (based in North America), this role strikes a balance between strategic planning and hands‑on execution. You will maintain a steady drumbeat of partner and corporate announcements, elevate brand visibility across key international markets, and keep our global, decentralized team aligned and engaged.

Key Responsibilities

Brand Narrative & Storytelling

• Help build category leadership through strategic storytelling - translating technical capabilities and macro trends into stories that resonate in the public domain.
• Build and execute thought leadership tracks for our executive team - op-eds, speaking engagements (conferences, podcasts), and organic social strategy.

Media Relations & PR (EMEA & APAC Ownership)

• Own regional PR and media strategies across EMEA and APAC, driving partner launches, product announcements, and corporate news.
• Act as the primary regional day‑to‑day lead for media inquiries, analyst relations, and external PR agencies.
• Draft, edit, and localize press releases, pitches, briefing documents, and media lists to secure high‑impact regional coverage.
• Serve as the regional issue management lead across EMEA and APAC, drafting reactive statements, maintaining risk messaging protocols, and coordinating swift alignment with global legal and executive leadership during critical moments.

Internal Communications Strategy

• Own the internal comms roadmap, ensuring our global workforce stays connected to company strategy, performance, and culture.
• Partner with the People Team and regional leadership to execute company‑wide communication moments, including quarterly All‑Hands and executive updates.
• Develop engaging internal content to highlight partner wins, product milestones, and employee achievements.

Thought Leadership & Global Support:

• Collaborate with Global comms colleagues to support global campaigns and overarching brand messaging.
• Identify proactive thought leadership, executive visibility, and speaking opportunities for leadership across fintech, insurtech, and embedded finance spaces.
• Drive executive communications, awards submissions, and owned event content.

Amplification & Channel Strategy:

• Amplify media coverage and internal wins across owned social media and internal platforms.
• Package news and narrative assets to empower regional teams to promote milestones on their professional networks.
• When a campaign is PR‑led, own the integrated strategy from start to finish - coordinating with…