Senior Account Manager; B2B) FTC Job London area,Greater London England UK,Marketing / Advertising / PR

VCCP is the global challenger network for challenger brands. With more than 1,500 people across 13 offices in North America, EMEA and APAC, we challenge convention to deliver value for the world's most ambitious organisations.

We believe transformation happens when everything works together. That's why we bring specialists from every discipline - strategy, AI, data, media, digital, experience, branding, creativity, production, PR, CX, CRM, employee engagement and beyond - into one fully integrated network.

We were founded on the principles of simplicity, collaboration and un-preciousness, and we've grown by staying true to them. Today, our clients include some of the world's most recognisable and progressive brands, such as Virgin Media O2, Barclays, Cadbury, Compare the Market, Domino's, White Claw, easy

Jet, Primark and Co-op.

VCCP has topped the AAR's annual new business ranking in 13 of the last 14 years and holds multiple Agency of the Year titles. Across every company and every capability, we share the same ambition: to challenge ourselves, challenge our clients and challenge the industry for the better.

B2B experience is ideally required for this role

Contract role for MAT cover

Hybrid working - 3 days in the office:
Tue, Wed, Thur

Office

Location:

66 Berners St, London W1T 3NL

The Financial Services department at VCCP Roar is an award-winning specialist, full-service agency for financial and professional services. We are passionate about transforming financial services and turn the complex into the compelling to create deeper, more meaningful relationships between brands and their audiences. Our specialists are all focused on one thing and one thing only - creating brilliant and effective communications for clients.

Your role specifically will require you to ensure the team delivers outstanding client service by:

Ensure day-to-day communication with all clients in the first instance by phone, but backed up by e-mail. When applicable, attending meetings and producing accurate contact reports within 48 hours.
Implementation of creative solutions to satisfy the strategic and creative requirements of client briefs, including the development of creative briefs.
Gatekeeping the overall quality of work before presenting to clients and acting as a brand guardian.
Develop close, long-term client relationships.
Implement appropriate planning and control mechanisms - creative briefs, schedules and status reports - to ensure that projects are managed effectively.
Ensure efficient production processes are implemented, planning workflow requirements and liaising with VCCP Roar studio and client as appropriate.
Evaluate creative work with reference to the brief and on its own merits. Must earn the respect of the Creative Department to champion client comments.
Demonstrate conceptual thinking ability by identifying key issues and developing possible solutions. Come forward with solutions, not problems.
Ensure all creative output (concepts, artwork, video and digital) is seen by the Account Director or Group Account Director prior to delivery to the client, and that the creative team have shown the work to the Creative Director or Executive Creative Director.
Ensure appropriate print and production material is sourced and estimated - ideally at the time concepts are presented to the client.
Ensure production of digital and video concepts is accurately cost-estimated and realistic timing plans are agreed with client.
Cost projects, ensuring an efficient and timely purchase process is employed and that monthly projections are updated on a weekly basis for the Directors.
Liaising with suppliers or internal departments to ensure delivery of requirements from print specifications to quality printed output.

Working with the Account Director/Group Account Director to:

Present work to clients.
Identify when appropriate to involve Directors of VCCP Roar in client business.
Ensure Directors are kept up-to-date with the status of client business.
Assist Directors in costing of projects, ensuring an efficient and timely purchase process is employed.
Produce client case studies to a high standard for use in new business presentations.

Your role as a manager:

To motivate and manage your Account Executive.
To identify their training requirements.
To ensure annual and regular quarterly reviews are undertaken.
To review every six months for PRP purposes.

Your role with regard to new business:

Provide assistance to the team in development of new business presentations as…