Senior Manager, Ecommerce Campaigns & Trading

At SEPHORA UK, beauty isn’t just what we sell - it’s who we are. It’s the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France to becoming part of the LVMH family, we’ve always pushed boundaries through creativity, innovation, and inclusivity.

Today, as we continue our exciting expansion across the UK, we’re looking for passionate, driven individuals to help shape the future of prestige beauty in one of the world’s most dynamic retail markets.

As our Senior Manager, Ecommerce Campaigns & Trading, you’ll lead how SEPHORA UK comes to life across Web and App, turning commercial priorities, product launches and brand moments into seamless digital experiences that inspire customers and deliver measurable growth. You’ll own the end-to-end onsite campaign, content and trading agenda, with a clear focus on revenue, conversion, engagement and customer experience.

Working at the heart of Ecommerce, you’ll partner closely with Commercial, Marketing, Content, UX, Studio and Technology teams to shape what our customers see, discover and experience online. From campaign execution and brand visibility to search, navigation and customer-generated content, you’ll bring together commercial thinking, customer insight and brilliant execution to continuously optimise our digital experience.

• Own and drive the end-to-end Web and App campaign, content and trading calendar, connecting commercial priorities, product launches, promotional activity and SEPHORA brand storytelling.
• Lead the onsite execution of campaigns, launches, seasonal events and strategic brand moments, ensuring every activation is delivered accurately, effectively and on time.
• Partner with Commercial, Trade and Marketing teams to prioritise category opportunities, focus brands, emerging trends and key business objectives.
• Monitor ecommerce performance and trading KPIs, using insights to adapt onsite priorities and identify opportunities to grow revenue, conversion and customer engagement.
• Own the visibility strategy for focus brands, strategic partners and key launches, including Brand Rooms, App Premium Placements and high-impact digital activations.
• Balance brand exposure, commercial performance and customer experience to create relevant and engaging digital journeys.
• Lead the ratings, reviews and customer-generated content roadmap, strengthening social proof, customer confidence and conversion throughout the journey.
• Own and optimise onsite search, navigation, content placement and product discoverability across Web and App.
• Partner with SEO, CRO, UX, Commercial and Content teams, using analytics, customer insight and testing to continuously improve onsite effectiveness.
• Co-define and deliver the roadmap for Web and App customer experience, identifying opportunities to improve engagement and commercial performance.
• Lead, coach and develop a team of three, creating a culture of ownership, collaboration and high performance.
• Own operational excellence across onsite delivery, leading cross-functional issue resolution and continually improving processes, governance and ways of working.

You’ll be a commercially minded, customer-focused ecommerce leader who can move confidently between strategy, performance and execution. Analytical and solutions-focused, you’ll know how to turn insight into action, bring different teams together around shared priorities and create the conditions for your team to do their best work in a fast-paced retail environment.

• Strong experience in Ecommerce Trading, Onsite Experience Management, Digital Commerce or Campaign Management within a fast-paced retail…