Account Manager

Agency: One Green Bean

Location: London

Reports to: Senior Account Manager / Account Director

A comms agency with ambitions to be one of the most creative companies in the world.

While we specialise in PR, social, influencer and events, our focus remains on ideas that change the game.

We believe brands can be entertaining while adding value to the lives of their customers if they have the right partner agency who delivers creative ambition with attention to detail. These are the two points most important to us.

Our independently minded business is part of Havas; a 22-location-strong holding company that shares our values.

We Step Up and Stay Close

We Trust Judgement and Act with Courage

We Have Fun All the Way

• You're taking the reins! You're the primary day-to-day contact for key client projects, juggling multiple plates with finesse.***

You ensure projects run smoothly, keep clients happy, and effectively translate creative brilliance into tangible outcomes. Your mission: become the trusted advisor, the problem-solver, and the strategic bridge between OGB and our clients.

We are looking for an ambitious and proactive Account Manager who will be the driving force behind key client projects. You will manage integrated campaigns, foster strong client relationships, and ensure the seamless execution of impactful PR, social media, influencer, and content strategies. This role requires a blend of strategic thinking, meticulous project management, and a passion for delivering outstanding results that exceed client expectations.

• Own client relationships, leading conversations and proactively anticipating upcoming issues on the account.
• Deliver brilliant client servicing, providing results within scope, and identifying opportunities to grow and achieve client business objectives.
• Develop rapport and build strong relationships through regular client connections and consistent proactive communication.
• Seek feedback to continuously improve client servicing and relationship quality.
• Contribute with meaningful and beneficial actions, managing the collation of client decks and presentations.
• Educate clients on the value and nuances of earned media, effectively managing expectations regarding coverage outcomes and timelines.

• Manage integrated social, PR, influencer, and content campaigns from briefing to delivery, ensuring work is on time, on budget, and on point.
• Develop and manage comprehensive project plans, timelines, and budgets for multiple consumer PR campaigns, ensuring all deliverables meet One Green Bean’s quality standards and deadlines.
• Coordinate campaign activity including press send-outs, influencer visits, and brand activations.
• Proactively anticipate blockers, risks, and challenges to success and implement mitigation strategies.
• Drive innovation forward through a test-and-learn approach in campaign execution.

• Develop comprehensive project briefs that inspire breakthrough creative and strategic thinking.
• Present work and articulate creative rationale to clients with clarity and conviction.
• Ensure a deep understanding of client business objectives, target audiences, and brand guidelines to inform all campaign efforts.
• Collaborate with strategy and creative teams to shape insights, refine ideas, and ensure work ladders up to brand and business goals.
• Bring platform fluency, creator knowledge, and cultural awareness to every conversation and recommendation.
• Demonstrate genuine curiosity about consumer culture, current events, and the digital landscape, with the ability to identify and leverage trends.
• Apply audience segmentation, data storytelling, platform innovation, and ESG…