Communications Officer

Location:

London, UK – hybrid with at least 2 days in GISF’s London office

The Global Interagency Security Forum (GISF) is a member-led NGO network working to strengthen security risk management across the humanitarian and development sectors. With over 150 member organisations, GISF provides resources, convening spaces, and expertise to help keep aid workers safe.

GISF also leads communications for several strategic initiatives and delivers a programme of events, campaigns, and resources that strengthen NGO security risk management.

We’re looking for an enthusiastic and organised Communications Officer to join our friendly team. This is a varied and hands‑on role that would suit someone who enjoys working with people, is confident communicating with different audiences, and is keen to strengthen their skills across digital communications, content, and events.

The Communications Officer is responsible for the day‑to‑day delivery of GISF’s digital communications and content. Working closely with the Communications Manager and colleagues across GISF, the postholder will manage GISF’s digital channels, produce, and publish engaging content, and support communications for GISF’s programmes, events, publications, and campaigns.

A key focus of the role is strengthening GISF’s use of digital communications and data. The postholder will monitor performance across GISF’s website, social media, and email channels, using analytics and audience insights to understand what is working and inform continuous improvements to content and channel delivery.

As part of a small Secretariat, the postholder will work across multiple projects and priorities and will need to be organised, proactive, and comfortable taking ownership of day‑to‑day communications delivery. The postholder will work closely with colleagues across GISF to help deliver engaging communications and to ensure our members, supporters and stakeholders stay informed and connected.

• Manage the day‑to‑day delivery of GISF’s digital communications across its website, social media, newsletters, and member‑only community platform.
• Plan, produce, schedule, and publish digital content, adapting messaging, format, and presentation for different audiences and channels.
• Gather stories, case studies, and updates from colleagues, members, and community partners, and explore creative and multimedia approaches to communicating GISF’s work.
• Help maintain GISF’s social media channels, creating simple graphics and promotional materials using Canva and existing templates.
• Keep up to date with social media trends, platform developments, and best‑practice techniques, applying learning to strengthen content and drive audience engagement.
• Manage the production and delivery of GISF’s newsletters and other email communications, including building and scheduling campaigns and maintaining mailing lists and audience segments.
• Deliver engaging communications to GISF members, working closely with the Membership/Engagement team to ensure members receive timely and relevant information about GISF activities, opportunities, and resources.

• Monitor and analyse performance across GISF’s website, social media and email channels, producing regular reporting against agreed objectives and KPIs.
• Use analytics and audience insights to understand audience behaviour and inform improvements to content, formats, targeting, timing and channel delivery.
• Support the Communications Manager to evaluate communications activities and strengthen GISF’s approach to measuring communications performance and impact.
• Keep abreast of developments in digital communications, platforms and tools,…