Internal Communications Manager - FTC x3

Locations:
London preferably, others considered will be Birmingham, Bristol and Manchester - at least 3 days a week on site.

Job Location:

G  Bristol - Assembly, G
-London-BTHQ One Braham

We’re looking for a number of talented internal communications professional to help support IC across numerous areas including BT Business, Change, P&C and Consumer.

You’ll be at the heart of what’s happening, supporting leadership communications, people and culture moments, and key business activity - turning complex ideas into simple, compelling messages that land.

Working closely with leaders and teams across Business, you’ll shape impactful communications and create engaging content across a mix of channels - making sure what we say is clear, consistent and genuinely useful. And we’d love you to throw in some fun and creativity too!

You’ll get real variety and visibility – from planning and campaigns to hands‑on delivery – with the chance to bring fresh ideas, try new approaches and help us keep raising the bar on how we communicate.

• Plan and deliver internal communications activity across BT, taking ownership of projects and campaigns that support key priorities, people initiatives and business moments.
• Create high-quality, engaging digital content across a range of channels and formats, including leadership briefings, campaigns, video and storytelling that bring our messages to life and drive understanding.
• Work closely with stakeholders to understand their priorities and audiences, using this insight to shape communications that are clear, relevant and effective.
• Work collaboratively with the wider Internal Communications team to ensure a joined-up approach across channels, sharing best practice and supporting delivery where needed.
• Bring ideas and insight to how we communicate, testing new approaches and helping to strengthen engagement, effectiveness and impact over time.
• Support the delivery of colleague communications, including key events and moments that matter, ensuring messaging is timely, consistent and aligned to wider business priorities.

• Experience in internal communications, engagement or content roles within a fast-paced, complex environment. (For transformation-led role, experience in change communications is essential.)
• Strong writing and content creation skills, with the ability to produce clear, engaging digital-first content (including video, visual or social formats) that brings messages to life.
• Ability to turn complex or technical information into simple, meaningful communications that colleagues can easily understand and act on.
• Confident working with stakeholders at different levels, building strong relationships and influencing in a constructive and collaborative way

• Experience supporting leadership communications, people initiatives or business transformation activity.
• Strong organisational skills, with the ability to manage multiple projects and priorities, take ownership of delivery and work at pace without compromising quality.
• Curiosity and a willingness to learn – particularly around digital tools, channels and AI – and how they can be used to improve communications.
• Good understanding of digital channels and content formats, with hands‑on experience of tools such as design or video platforms (e.g. Canva or similar).
• Comfortable bringing ideas and constructive challenge, and able to work independently while staying aligned with wider team priorities.

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and…