Ecommerce Manager – EMEA & RoW

We are a breakthrough beauty business where high-performance science meets a low-ego culture. As our Ecommerce Manager for EMEA & RoW, you will step into a vital hub of our global digital footprint, joining a newly formed team with ambitious plans to transform our international D2C experience.

This isn't about maintaining the status quo; it is about taking full accountability for driving our online sales growth and delivering a seamless user experience across Europe and the RoW. With major site builds and market-specific launches on the horizon, this role offers significant scope to sharpen your skills and spearhead high-impact commercial strategies.

If you are a collaborative, data-driven professional who thrives when given the autonomy to own your space, this is your invitation to help shape what comes next.

• Salary: £50,000 to £60,000

• Hybrid working: 3 days per week in the office, 2 days from home

• Location: Centennial Park, Elstree but relocating to London Bridge from January 2027

• Website & Trade Ownership: Take full accountability for our international sites. You will own the sales forecasting and execute comprehensive trade plans and calendars for each market, aligning with local seasonality and promotional cadences.

• Campaign Delivery: Plan, brief, and execute regional and global campaigns across our digital channels. You will collaborate with our global creative teams for assets ensuring flawless execution, as well as the internal CRM and Acquisition teams to ensure a unified market channel strategy.

• User Experience Optimisation: Drive a continuous A/B testing roadmap supported by global digital teams. You will identify innovative initiatives to enhance usability, design, and functionality, ensuring an exceptional online shopping journey.

• Analysis & Reporting:
  Own the data. You will interrogate web analytics (GA4) to understand customer behaviour, uncover targeting opportunities, and regularly report on performance metrics to guide future commercial decisions.

• Operations Oversight: Partner closely with global Supply, Logistics, and 3PL teams to ensure optimal stock cover across all SKUs and guarantee seamless order delivery to our international community.

• Team Leadership: Support, coach, and develop 1-2 Ecommerce Executives, fostering a supportive environment where they can learn and manage day-to-day site merchandising and trading activities.

• Cross-Functional Collaboration: Work closely with the UK D2C team and wider global functions (Marketing, Customer Service, and Supply Chain) to ensure a cohesive, efficient, and integrated online presence.

• Proven Track Record: Significant experience in an e-commerce trading or management role, with a demonstrable history of delivering commercial results specifically across international markets (EMEA & RoW).

• Commercial Acumen: Strong track record of sales forecasting, budgeting, and proactively managing daily market performance to hit aggressive revenue targets.

• Cross-Functional Strategy Alignment: A deep understanding of e-commerce trading levers and the proven ability to partner closely with internal performance marketing and CRM functions, aligning acquisition and retention strategies to meet market revenue targets.

• Platform & Analytics Expertise: Hands‑on experience executing site merchandising within a major e‑commerce CMS. Proficiency in digital analytics tools (GA4) and CRM platforms (e.g., Klaviyo) is essential.

• UX & CRO Implementation: Highly detail‑oriented and data‑driven, with practical experience identifying onsite friction points and driving conversion rate optimisation (CRO) through A/B testing.

• Leadership & Agility: The ability to mentor junior team members, prioritise effectively, take…