Social Media Assistant

SOCIAL MEDIA ASSISTANT

Reporting to:
Social Media Lead

Location:

London / Hybrid

Working pattern:
Full-time

Working closely with the Social Media Lead, the Social Media Assistant will play an important role in the management of social media across Sanderson Design Group’s portfolio of brands.

You’ll take ownership of the running of our social channels, including publishing, community management, UGC, social research and content coordination, while supporting wider campaigns and activity across Instagram, Tik Tok, Pinterest, Linked In and You Tube.

As our brands continue to expand their social presence, this is an exciting opportunity to be part of a growing social function, working across some of the UK’s best-known interior design brands.

We’re looking for someone who is social-savvy, highly organised and genuinely interested in interiors, design and culture, with a natural curiosity for what makes brands and content successful online.

• Scheduling and publishing of content across Instagram, Tik Tok, Pinterest, Linked In and You Tube.
• Maintain accurate and up-to-date social media calendars across multiple brands.
• Support the Social Media Lead with the day-to-day coordination of social activity.
• Support with drafting or adapting social copy where required.

• Day-to-day management of comments, DMs and interactions across social channels.
• Monitor conversations and identify opportunities for meaningful engagement.
• Identify and elevate customer service queries, complaints or more complex issues where appropriate.
• Monitor mentions and relevant conversations around our brands.

• Source relevant user-generated content and identify opportunities for brands to engage with or repost content.
• Research relevant creators, designers, interiors accounts and online communities.
• Support the process of requesting and recording permissions for UGC.
• Assist with creator outreach, gifting and campaign administration where required.
• Maintain organised records of UGC, creator activity and permissions.
• Support the Social Media Lead and Brand Managers with creator content coordination and follow-ups.

• Stay up to date with developments across Instagram, Tik Tok, Pinterest, Linked In and You Tube.
• Monitor emerging social formats, trends, conversations and platform updates.
• Research competitors and relevant brands within the interiors, design, lifestyle and wider creative industries.
• Support wider research projects that inform social planning and strategy.

• Support the preparation of monthly social media reporting.
• Support the Social Media Lead in identifying trends, learnings and opportunities from performance data.
• Assist with competitor and industry benchmarking.

We're looking for someone who is genuinely interested in social media and understands how people use and engage with platforms today. You will be naturally curious, digitally switched-on and interested in interiors, design, lifestyle, and wider culture.

You will be comfortable working across multiple brands and switching between different audiences, visual identities and tones of voice.

• A strong understanding of Instagram, Tik Tok, Pinterest, Linked In and You Tube.
• A genuine interest in social media, interiors, design, lifestyle and culture.
• Good written communication skills and an understanding of how language works across social platforms.
• A good understanding of social trends, formats and platform behaviours.
• Excellent organisation and attention to detail.
• The ability to manage multiple tasks, deadlines and priorities across different brands.
• A proactive approach and willingness to take ownership of…