Strategy Director

Company Description The Klick Group—comprising Klick Health (including Oxford Pharma Genesis, Klick Katalyst, and btwelve), Klick Media, Klick Applied Sciences (including Klick Labs), and Klick Consulting—is an ecosystem dedicated help life sciences brands achieve their full potential through best-in-class marketing and advertising, media, medical affairs and communications, market access, real-world evidence, and technology and analytics consulting — powered by 500+ in-house medical experts and award-winning data science and AI capabilities.

Founded in 1997, we have offices in Toronto, New York, Oxford, London, Cambridge, Cardiff, Melbourne, Philadelphia, Saratoga Springs, São Paulo, and Singapore. One of the most-awarded health agencies on the planet, Klick is consistently recognised for its people-first culture as a Great Place to Work, Best Workplace for Women, Best Workplace for Inclusion, Most Admired Corporate Culture, and FORTUNE Best Workplace in Advertising.

Klick also recently made history as Cannes Lions Healthcare Agency of the Year, Healthcare Network of the Year, and Independent Agency of the Year – Health.

About Our Strategy Craft Our Strategy Craft defines where brands should play and how they can win. Grounded in research, insight, and behavioural understanding, this craft shapes long-term direction. Strategy teams challenge assumptions and uncover opportunities for growth. Their work guides decision-making across the organisation.

Job Description The Strategy Director develops and delivers integrated brand, omnichannel, customer experience, and communications strategies across healthcare and life sciences engagements for regional and global clients. The role partners with client stakeholders and multidisciplinary teams across Client Services, Creative, Medical Strategy, Science & Regulatory, and Project Management to translate complex commercial challenges into clear strategic direction and actionable recommendations.

What You’ll DoDevelop integrated brand, omnichannel, customer experience, and communications strategies across HCP and consumer audiences, translating market, customer, and commercial insights into actionable strategic plans.

Facilitate client workshops, brand planning sessions, and presentations for senior stakeholders, developing recommendations that inform brand, customer experience, and commercial decisions.

Partner with Client Services, Creative, Medical Strategy, Science & Regulatory, and Project Management to connect commercial objectives, scientific context, customer insights, and creative execution across integrated engagements.

Contribute strategic thinking to new business pitches, proposals, brand planning initiatives, and organic growth opportunities, partnering with cross-functional teams to identify and develop opportunities for clients.

Apply data, customer insights, behavioural science, emerging trends, and AI-enabled approaches to strategic planning to identify opportunities, challenge assumptions, and strengthen strategic recommendations.

Qualifications​​​​​​​

Required:

6+ years of experience in healthcare communications, pharmaceutical strategy, life sciences consulting, or integrated agency strategy, with experience supporting complex regional or global client engagements.

Demonstrated experience developing integrated brand, omnichannel, commercialisation, customer experience, or communications strategies for pharmaceutical, biotechnology, or healthcare brands, with examples of strategies carried from planning into execution.

Experience facilitating client workshops, strategic planning sessions, and presentations for senior stakeholders, with examples of strategic recommendations informing brand, customer, or commercial plans.

Experience…