Marketing Operations Lead

We’re reinventing payments.

Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.

In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK.

Our payments infrastructure, purpose-built for in-person commerce, is game changing.

Now, over 150,000 customers across four countries choose to transact billions with us every year.

But we’re just getting started.

Our people are the driving force behind our success.

They are our greatest investment and our ultimate competitive advantage.

We hire exceptional people and give them the autonomy, trust, and ownership to thrive.

The results take care of themselves.

The role

As our Marketing and Operations Lead, you will play a central role in driving strategic planning and operational excellence across Dojo’s B2B marketing organisation.

Reporting to the Director of Brand & Communications and collaborating closely with leadership across Sales, Product, Finance, and Marketing, you’ll help shape integrated plans, streamline workflows, and ensure we execute on our ambitious growth goals.

This is a dynamic, hands‑on role based in our London office, offering the chance to spearhead high‑impact campaigns and transformation initiatives.

If you are a proactive problem solver who excels at connecting teams, optimising processes, and turning strategy into measurable momentum, this is an exciting opportunity to shape how we work and scale.

• Support marketing leadership in defining and executing strategic initiatives across demand generation, channel marketing, and brand leadership.
• Partner with Finance, Data, and marketing leads to define targets and OKRs, manage budgets, and measure overall impact.
• Lead the operational cadence and leadership meetings to review progress against OKRs, facilitate alignment, and unblock key initiatives.
• Coordinate high‑priority integrated campaigns across digital, content, events, and field marketing to ensure seamless delivery.
• Drive operational efficiency by improving internal processes and embedding best‑in‑class marketing technologies and tools.
• Collaborate with Sales, Product, and Compliance teams to align priorities, maintain robust governance, and amplify marketing's impact across Dojo.

• Demonstrated background in B2B marketing and marketing operations within high‑growth payments, SaaS, or technology environments.
• Proven track record of partnering with cross‑functional marketing teams to design, scale, and optimize operational frameworks.
• Comprehensive understanding of integrated marketing communication strategies across multiple channels and disciplines.
• Proficiency in best‑practice project management methodologies and modern marketing technology stacks.
• Strong analytical capabilities, with the ability to translate complex data and metrics into actionable business insights.
• Exceptional interpersonal and communication skills, with the ability to influence without direct authority and navigate fast‑paced environments.

We believe our best work happens when we collaborate in‑person.

These “together days” foster communication, drive innovation and spark our brightest ideas.

That's why we have an office‑first culture.

This means working from the office 4+ days per week.

With offices across Europe, we know a thing or two about staying dynamic.

Need deep focus? Head to a quiet zone.

Big ideas? Collaboration spaces have you covered.

Just here for a catch‑up? Our social hubs make it easy.

Do work that counts, in spaces made for you.

If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.