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Retention & CRM Lifecycle Lead

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Naya
Full Time position
Listed on 2026-10-16
Job specializations:
  • Marketing / Advertising / PR
    CRM Systems & Management, Marketing Communications
Salary/Wage Range or Industry Benchmark: 40000 - 55000 GBP Yearly GBP 40000.00 55000.00 YEAR
Job Description & How to Apply Below

Arc is hiring a remote-first Retention and Lifecycle Marketing Lead to own the customer database, design segmentation and lifecycle programmes, and drive revenue through email, SMS and other owned channels. You will partner with the Head of Revenue to shape the roadmap and measure impact on repeat purchases.

You will build flows, segments and loyalty propositions, collaborating with agency partners to execute campaigns. Reports to Head of Revenue; quarterly in-person meetups in UK/Europe.

We would love to welcome a new Retention & CRM Lifecycle Lead to our team in Greater London, England, United Kingdom.

We are currently recruiting a Retention & CRM Lifecycle Lead for our team in Greater London, England, United Kingdom.

This is a genuine opening to take on the Retention & CRM Lifecycle Lead role at Naya.

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