Account Manager - Experiential Agency

London | Hybrid

Are you an Account Director who can grow an account, not just manage one?

We're partnering with a successful experiential agency looking for a senior client-services professional to take responsibility for a portfolio of important client relationships.

You'll sit at the intersection of clients, commercial growth and delivery
, working with creative, strategy and production teams to turn client objectives into compelling brand experiences.

You'll:

• Own relationships with senior client stakeholders
• Build account plans focused on retention and growth
• Identify new revenue opportunities within existing clients
• Lead and develop Account Managers
• Oversee multiple projects without getting lost in day-to-day project administration
• Own revenue forecasts and monitor profitability
• Challenge scope creep and maintain healthy commercial agreements
• Bring creative, strategy and production teams together around client priorities
• Lead senior client conversations when projects become complex
• Support proposals, pitches and new-business opportunities
• Develop relationships across wider client organisations
• Represent the agency confidently during important live programmes and activations

7+ years' agency experience
, ideally within experiential, brand experience, events or integrated marketing.

More importantly, you'll be able to demonstrate that you've personally:

• grown client accounts
• managed senior stakeholders
• held commercial responsibility
• managed forecasts and margins
• led integrated agency teams
• identified organic opportunities
• contributed to successful pitches
• developed more junior account talent.

This isn't purely a delivery role.

We're looking for someone who understands a client's business well enough to recognise where the next brief might come from before that brief actually lands
.

Permanent | London | Hybrid working, typically 2-3 office days per week