Embedded MidWeight Project Manager - FTC

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Monks is looking for an embedded mid-weight Project Manager (Category and Lifecycle Content) to join our client's EU Cross-channel Marketing (XCM EU) team of a major global client, managing the flow of category and lifecycle content through the team's systems. Around 20 briefs a month enter the intake, much of it through automated workflows, and you will need to know exactly what is happening to each one: what is in, where it sits, who owns it, and when it lands.

Roughly a quarter of the role is category campaign work, where you will also manage the dedicated category creative team, a copywriter and three designers within the wider creative team; the remainder supports the always-on lifecycle workstream, which is delivered through the wider creative team and established production partners, following a process that is already in place.

You will work across a wide range of stakeholders, from campaign managers and creative leads to production partners, and you will be the person who turns a busy, partly automated pipeline into something everyone can see and trust.

The role is fully embedded in the client's XCM EU team and will be hybrid, with three days a week in the London office. This is a one-year fixed-term contract, starting as soon as possible.

• Manage the category creative team day-to-day, a copywriter and three designers within the wider creative team: brief them, plan their workload and keep their work moving to deadline.
• Manage category and lifecycle briefs from intake through to delivery, keeping timings, owners and status current in the team's tools.
• Monitor the automated intake and workflows, spotting where requests stall, duplicate or fall outside the process, and resolving them.
• Maintain clear timing plans and deliverable lists, and flag risks to timeline or scope early.
• Manage lifecycle work through the wider creative team and established production partners within the existing process, and coordinate reviews and approvals with campaign managers, creative leads and partners.
• Support localisation and versioning across EU markets, ensuring accurate and timely delivery.
• Produce simple, regular reporting on volume, status and turnaround so the team can see what is moving and what is stuck.
• Contribute to improving the process and tooling around category and lifecycle work.

• 5+ years in project management in a creative, marketing, or production environment, agency or in-house.
• Genuinely tool-literate: hands-on with Figma and Asana, quick to learn the client's internal systems, and comfortable working inside automated workflows rather than around them.
• Experience managing high-volume, repeatable content work across multiple stakeholders.
• Organised, calm under volume and precise about detail.
• Confident communicating with stakeholders at all levels, in writing and in person.
• Proactive, solutions-focused and able to work with minimal supervision.

• Experience with CRM, email, or lifecycle marketing content.
• Experience with multi-market localisation.
• Interest in automation and AI tools in content operations.

At .monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission.

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Monks is the global, digital-first, data-driven, unitary operating brand of S4

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