Senior Manager, Marketing Transformation

Location:

London

Other locations:
Anywhere in Country

Date: 22 Oct 2026

Requisition

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

• Own and oversee the delivery of major marketing transformation programmes, ensuring alignment to client strategy, measurable outcomes, and EY quality standards.
• Lead multiple work streams across engagements, managing interdependencies, risks and senior stakeholders.

• Build and maintain strong, senior relationships, shaping client agendas and influencing strategic marketing, growth and customer decisions.
• Provide thought leadership on emerging marketing, CX and growth trends, positioning EY as a long‑term strategic partner.
• Design and implement scalable marketing operating models, governance frameworks and capability roadmaps that enable agility, performance and sustainable growth.
• Advise on organisation design, ways of working, capability uplift and partner ecosystems.

• Lead the development of integrated, multi‑channel marketing strategies spanning digital, social, CRM, brand and performance marketing.
• Ensure strategies translate into executable plans with clear value cases, KPIs and performance measures.

• Provide senior oversight across the end‑to‑end campaign lifecycle, ensuring alignment between creative, data, technology and execution teams.
• Champion customer‑centric experience design and continuous optimisation across journeys and touchpoints.

• Guide clients on leveraging data, analytics, martech and CRM platforms to improve ROI, personalisation, acquisition and retention.
• Translate insight into commercially focused recommendations and executive‑level narratives.

• Lead and develop high‑performing, multidisciplinary teams across consulting, creative, data and technology.
• Act as a role model and coach, contributing to talent development, progression and a strong EY Studio+ culture.

• Play a key role in business development, including opportunity shaping, proposal leadership and client pitches.
• Contribute to market‑facing thought leadership, points of view and the evolution of EY Studio+ marketing propositions.

• Maintain rigorous standards across project governance, commercial management, risk, and quality assurance in line with EY policies.

• Extensive experience leading marketing strategy, marketing transformation, campaign delivery or customer experience programmes.
• Strong understanding of digital marketing, CRM, martech ecosystems and advanced analytics, and how they drive business performance.
• Proven ability to lead large, complex consulting or agency engagements with senior stakeholders.
• Demonstrated experience managing, mentoring and growing high‑performing teams.
• Exceptional executive communication, storytelling and stakeholder management skills.
• Background in consulting, professional services or agency environments.

• Degree in Marketing, Business or a related discipline.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi‑disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.