Mid-Value Relationship Manager

Overview

Prospectus is thrilled to be working with our client to help them recruit for a Mid-Value Relationship Manager to join their team. The charity provides life‑saving emergency relief and longer‑term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, they deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.

This role is offered on a permanent, full‑time basis with a salary of £52,866.48 per annum and the postholder will be working in a hybrid model from their offices in London.

• Help develop the charity's Mid Value strategy to increase the Lifetime Value (LTV) of this very important group of UK supporters by enhancing their knowledge and understanding of humanitarian action and their awareness of the importance of their own support to the charity.
• Develop and deliver the strategy for this set of donors, overseeing all communications, both cold and warm, focusing on building relationships with individual supporters to increase their financial contribution and loyalty.

• Demonstrable expertise in Supporter Stewardship, with a focus on or demonstrable success in increasing lifetime value.
• Proven experience building and managing impactful relationships with individual supporters, including high‑quality one‑to‑one communications.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role.

You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.