Campaigns Officer; Stewardship & Innovation

Position Overview

CAMPAIGNS OFFICER (STEWARDSHIP & INNOVATION). Salary: £30,000 - £33,000.

Reports to:

Campaigns Manager. Department:
Policy, Information and Communications.

Location:

Stratford, London.

Employment type:

12 month fixed-term contract.

Working hours:

Full time, 35 hours per week. Office-based with high flexibility (1-2 days per week in office).

• Working in partnership with other Campaigns Officers to develop and deliver the stewardship strategy for campaigners across the full volunteer life cycle.
• Maintaining the volunteer management processes of the Ambassador and Campaigns team, including communications to Ambassadors and managing the logistics and content for campaign events.
• Engaging Ambassadors to ensure changes and developments are implemented.
• Contributing to the ongoing strategic development of the Ambassador programme and making suggestions for future improvement.
• Contributing to or leading team-wide projects to inform and improve the work of the Ambassador and Campaigns team.
• Drafting communications for and engaging with both Campaigns Ambassadors and the rest of the charity to showcase the impact of the programme, attracting more individuals to join and to engage existing campaigners.
• Taking the lead on project management and evaluation of work in designated areas, producing plans, metrics and recommendations.
• Liaising with key teams and stakeholders to improve the Ambassador experience, increase volunteer numbers and internally promote the Ambassador programme.

• Effective planning and project management skills with the ability to set and work to deadlines in complex, matrixed environments.
• Innovative mindset with a curiosity to continually improve and evaluate, using test and learn techniques, and promoting a “dare to fail” culture.
• Understanding of supporter journeys and what motivates individuals.
• Strong written and verbal communication skills, including experience of producing clear, accurate and convincing communications.
• Commitment to the involvement of patients and volunteers in our work, ranging from consultation to co-production.
• Strong relationship management and influencing skills with the ability to adapt style, build rapport and use empathy and understanding to respond to queries and requests.
• Ability to prioritise, work well under pressure, manage multiple projects and meet tight deadlines with minimal guidance and support from the Campaigns Manager.
• Demonstrably passionate about campaigning and making a case for change that benefits people, patients and professionals.

We offer a generous benefits package, including a substantial retirement plan, a generous and flexible leave allowance, discounts on travel, technology, gym membership and more. We review pay annually and aim to recognise individual performance and achievements. Flexible working culture is actively encouraged.

At CRUK we value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We actively encourage applications from people of all backgrounds and cultures. Applicants must be at least 18 years old to protect young people from health & safety and safeguarding risks. Should you need any adjustments to the recruitment process, please contact .