Volunteer Engagement & Warehouse Coordinator

Volunteer Engagement & Warehouse Coordinator

As a Volunteer Engagement & Warehouse Coordinator, you will support volunteers and warehouse operations across Fare Share London. Your role will combine on‑site leadership during warehouse activities with back‑office support, recruitment and retention.

• Welcoming new volunteers and delivering health & safety orientations.
• Supervising and leading volunteers in picking and sorting teams and during corporate volunteer days.
• Providing information on Fare Share’s mission and ensuring volunteers feel valued.
• Delivering quality service – motivating and appreciating volunteers.
• Working with the warehouse manager and coordinators to plan and manage group activities, setting up and clearing down warehouse areas.
• Ensuring volunteers’ safety and comfort, maintaining health and safety standards.
• Maintaining food safety, adhering to Fare Share guidelines and food industry standards.

• Represent Fare Share professionally at all times.
• Collaborate with the Volunteer Manager to update the online Volunteer Portal.

• Provide leadership and support to volunteers to fulfil their roles.
• Work closely with the Volunteer Manager to identify training needs.
• Partner with the warehouse team to ensure safe and effective operations.
• Relay volunteer feedback to managers and seek improvements.
• Support volunteer retention initiatives.

As an employer committed to Equal Opportunities, we will assess applications based on the following criteria.

• Experience leading teams of people.
• Good IT skills and willingness to learn Fare Share’s food and volunteer management systems.
• Strong numeracy and literacy; ability to write clearly and identify different foods.
• Eligibility to work in the UK.
• Experience working with volunteers.
• Experience working with people who may have additional support needs.
• Knowledge of different foods and their uses in domestic and commercial kitchens.
• Experience in a regulated food environment.
• Health and safety experience; ability to complete risk assessments, maintain standards and implement improvements.

• Positive, friendly and enthusiastic about tackling food waste and/or food poverty.
• Excellent communicator, able to motivate people and get the best out of them.
• Willing to share the Fare Share mission.
• Friendly and approachable team leader, able to build strong working relationships.
• Confident to lead groups of up to 20 people.
• Able to perform physical tasks including lifting and loading.
• Able to work effectively, using initiative in a fast‑paced environment.
• Able to work well in a team, on own and under pressure.
• Able to follow Fare Share’s policy, procedures and systems.
• Flexible; occasional group bookings outside specified timings.

• Willingness to gain a Food Safety and Hygiene Level 2 certificate, provided free of charge by Fare Share.