Communities Programme Operations Coordinator

Communities Programme Operations Coordinator

Department: Programmes

Employment Type: Full Time

Location: Office

Compensation: £27,000 - £32,000 / year

Bloomsbury Football Foundation is on a mission to transform the lives of young people through the magic of football, ensuring everyone has the opportunity to play regardless of ability to pay, and delivering programmes that support young people’s development on and off the pitch.

Our Communities programme takes a place-based approach to football, delivering high-quality, inclusive sessions that create connection and foster community. The programme delivers across schools, community training sessions, and holiday camps within localised Bloomsbury Football Foundation communities in London, reaching 6,500 young people each week.

The Programme Coordinator plays a central role in the day‑to‑day delivery of the programme. Working within established processes and with guidance from the Senior Programme Coordinator, you will coordinate scheduling, resources, records, and communications so that every session runs smoothly and to a consistently high standard.

You will keep accurate records and help track programme data, spotting issues early and suggesting improvements to how we work. As you grow into the role, you will take increasing ownership of defined areas and build the stakeholder and organisational skills that underpin the programme’s continued growth.

To succeed in this role, you’ll be passionate about young people’s development and breaking down barriers to accessing sport. You will bring excellent organisational skills, reliability and attention to detail, confidence juggling multiple priorities in a fast‑paced environment, clear communication, and a willingness to take initiative and learn.

• Coordinate the day-to-day delivery of the Communities programme across schools, community training sessions, and holiday camps, ensuring all sessions run smoothly
• Manage schedules and resources across a range of facilities, coaches, and community partners, working to ensure all sessions deliver against BFF quality standards
• Maintain accurate performance data and documentation for the programme to support strong safeguarding and guide continuous improvement of the programme
• Work collaboratively across teams to support a community programme that amplifies impact and contributes to BFF’s broader goals and mission

• Act as the first point of contact for inbound communications from parents, schools and community partners, handling enquiries, resolving issues, and ensuring a seamless experience for everyone involved in the programme
• Manage outbound programme communications, ensuring our messages are intentional, relevant, and reflective of BFF's values
• Build and maintain strong partnerships with schools, local authorities, community organisations, and other delivery partners, with the aim of expanding reach and deepening impact
• Represent Bloomsbury Football Foundation at relevant events and forums, as needed, championing the role of community football in driving social change

• Develop and maintain efficient operational systems and processes that enable the programme to scale while maintaining quality
• Use data and participant feedback to continuously improve the player, school, and partner experience, ensuring insight drives decision-making
• Support the collection, analysis, and presentation of programme data related to participation, quality, and financial performance to inform delivery and reporting
• Support the strategic growth of the programme by contributing ideas and identifying opportunities to increase participation and remove barriers
• Uphold BFF’s safeguarding policies and values at all times across every product line

You are organised, people-centred, and energised by the idea of leveraging the magic of football to make communities stronger. You understand that great coordination is not just about running things smoothly - it is about making every young person, coach, school, and partner feel like they…