Nightstop Coordinator

Nightstop Coordinator

If you’re ready to make a real difference and thrive in a team that supports your growth, we’d love you to join the team.

Location:

Sherborne House, London

Salary: £31,443 per annum

Closing date: 26 July, 2026

Employment Type:

Permanent

Hours per week: 37.5

About the Role

Nightstop Coordinator – London

Help young people facing homelessness find a safe place to stay and a pathway to a brighter future.

As a Nightstop Coordinator, you'll be at the heart of a life-changing service—assessing referrals, coordinating emergency placements, supporting young people into longer-term accommodation, and ensuring the safety and wellbeing of guests and volunteer hosts.

We're looking for a proactive and compassionate professional with experience supporting vulnerable people, strong safeguarding and risk assessment skills, and the ability to build positive relationships with partners, volunteers, and young people. You'll also recruit, train, and support volunteer hosts while promoting the service across local communities.

Join an inclusive, values-led organisation that believes in the potential of every person. If you're organised, resilient, and motivated to make a real impact on young people's lives, we'd love to hear from you.

Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.

In this role, you will:

Supporting Young People

Act as the first point of contact for people experiencing homelessness and referral partners, providing advice and signposting
Conduct needs and risk assessments with potential Nightstop guests
Coordinate and manage the logistics of each placement with volunteer hosts
Work proactively with guests and partner agencies to identify longer-term accommodation options
Provide ongoing support to guests and volunteers, including participation in a 24-hour on-call rota
Ensure the safety and wellbeing of all guests and volunteers at all times
Comply with data protection and information-sharing protocols
Lead on safeguarding actions to protect people with an identified risk

Volunteer Recruitment, Promotion and Engagement

Promote volunteer opportunities through community networks, local organisations, and online platforms
Recruit and onboard volunteer hosts in line with safer recruitment practices, including interviews, references, DBS checks, and travelling to complete home assessments in line with lone working procedures
Assess and make recommendations on applicants’ suitability and contribute to decision-making processes
Deliver training, supervision, forums, celebration events and ongoing support to volunteers
Build strong relationships with hosts to support retention, motivation, and engagement
Act as a key point of contact for volunteers, providing guidance and problem-solving support
Maintain regular communication with volunteers, including updates, development opportunities, and networking events

Marketing and Stakeholder Management

Develop and maintain effective partnerships with statutory and voluntary sector organisations
Work collaboratively with partners to support young people’s outcomes
Arrange and attend community events and meetings to promote the Nightstop service
Represent the organisation confidently, speaking clearly and effectively about youth homelessness and the impact of the service
Support development of client and volunteer stories for communications and fundraising
Proactively promote the Nightstop service to engage our wider communities, delivering awareness sessions encouraging volunteer engagement

Administration

Maintain accurate and up-to-date records for all guests and volunteers
Contribute to monitoring, reporting, and data collection
Support financial processes, including payments and record-keeping

Other

Work collaboratively and effectively as part of the wider team with regular travel nationally for team meetings
Actively participate in regular supervision, appraisals, caseload reviews and team meetings with your line manager and the wider team
Work within the principles of Trauma Informed Practices, and apply this to your daily work young people, volunteers and also within the team
Participate in an on-call rota, including evenings…