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Client Services Team Leader; Female*) RISE RISE: Women-led survivors of domestic abuse

Job in London, Greater London, W1B, England, UK
Listing for: Women's Aid Federation of England
Full Time position
Listed on 2026-07-13
Job specializations:
  • Non-Profit & Social Impact
    Community Health
  • Social Work
    Community Health, Family Advocacy & Support Services, Crisis Counselor, Community Support Services
Salary/Wage Range or Industry Benchmark: 32111 GBP Yearly GBP 32111.00 YEAR
Job Description & How to Apply Below
Position: Client Services Team Leader (Female*) RISE RISE: Women-led support for survivors of domestic abuse

Client Services Team Leader (Female*)

Location: Brighton & Hove
Salary: F2 £ 39,604 (FTE) Pro rata = £32,111 per annum
Hours per week: 30 hrs pw
Closing date: The Final date to receive applications is: 2nd August 2026
Interviews: Expected to be held during the week commencing 10th August 2026

Are you an experienced IDVA, ready to work with a creative and dynamic team, advocating for women, families and the LGBT+ community who have experienced Domestic Abuse? Then join us to lead a team of specialist caseworkers, supporting survivors to address practical issues and empower them in their recovery!

The RISE Team Leader will be a skilled independent domestic and sexual violence advocate who will oversee a small team of case and group workers as well as managing Helpline volunteers. She will be a qualified IDVA and ISVA or be willing to complete the accreditations in the first six months in post.

She will hold a caseload of her own and coordinate a team providing support and guidance through a range of interventions and support offers working closely with an experienced Manager and other Team Leaders. Together with their team they will build, maintain and create links to deliver survivor‑focused, trauma aware/ responsive support to help survivors and their family to cope and recover.

They will be the lead on developing, implementing and coordinating the Helpline, Casework and Projects with day‑to‑day practice oversight of staff and volunteers. The Team Leader will work co‑operatively and flexibly alongside RISE colleagues providing expert input and contributing to the effective running of the organisation as a whole.

For information or support with the application process please email

This post is subject to a DBS check.


* This post is only open to female applicants as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

The successful candidate will join a highly regarded women‑led, women‑centred, and trauma‑informed charity with almost 30‑years track record in violence against women and girls (VAWG) and LGBT Domestic Abuse.

RISE is committed to ending racism and has signed up to the Ending Racism in VAWG commitments: https://(Use the "Apply for this Job" box below)..

We are committed to actively holding anti‑racist values and practices and nurturing the contributions from Black and minoritised women within the sector so that Black and minoritised leadership can grow.

RISE is a Disability Confident Employer.

Benefits that we can offer in return:

  • 3% employer contribution pension.
  • Generous holiday entitlement of 27 days’ annual leave rising to 29 after 5 years plus bank holidays.
  • Employee Assistance programme.
  • Focus on well‑being and balancing flexible working alongside RISE’s priorities.
  • Committed to training and learning opportunities for continuous development.
  • Trauma focussed wellbeing support.

For full details of the role and how to apply, please use the links below:

  • Job Description
  • Application Form
  • Equality Monitoring Form.
  • To apply, please complete the Application Form and Equality Monitoring Form and email them to

    Further information about this role is available on our website.

    We really look forward to hearing from you.

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