Project Manager; Contactless Giving Rollout

Job Description

As Project Manager, your primary responsibility will be to manage and deliver the contactless giving rollout project. This project will equip 850 churches with contactless giving devices to enable them to receive digital donations and will be delivered in partnership with the Church of England’s 42 dioceses. The project is in the early stages of delivery, following a successful period of scoping and engagement with key stakeholders to define the work.

Your role may also include initial design work for other digital giving project ideas, depending on capacity alongside delivery of the contactless rollout.

This is an important post which will enable the Giving Directorate to deliver a high‑impact project, supporting churches to sustain their ministry through diverse giving mechanisms.

Contract:

0.6 FTE, fixed‑term 12 months, ideally starting 24 August 2026, partial maternity leave cover for the Strategic Lead for Giving Mechanisms and Technology.

Interviews will take place online on Monday 27 July 2026.

• Work with the internal project team to deliver a national rollout of 850 contactless giving devices, to be delivered by November 2027.
• Manage and maintain processes to support effective project delivery, so that it remains on track for completion on time and within budget.
• Compile training materials to support churches and dioceses with onboarding and effective contactless giving, with support from the project team.
• Deliver training to church in‑person, as needed to support diocesan colleagues, in conjunction with the project team.
• Organise and run ‘train the trainer’ in‑person workshops for diocesan Giving Advisors, in conjunction with the project team.
• Develop strong and effective working relationships with the project board, wider Giving Directorate, key internal stakeholders, suppliers, and diocesan Giving Advisors.
• Report to the project board and Senior Responsible Officer on project progress.
• Manage project risks and issues.
• Capture key qualitative and quantitative data throughout the project.
• Regularly circulate a project dashboard to diocesan colleagues to update them on device outcomes, working with the Senior Data Analyst to ensure accurate data analysis.
• Track the initial realisation of benefits (most benefits to be realised after 2027).
• Work within the NCIs project management framework and ensure project documentation is kept up‑to‑date.

• Develop existing ideas for future digital giving initiatives by producing project briefs, in discussion with internal stakeholders.
• Consult with diocesan Giving Advisors and churches as part of early project development.
• Propose plans for prospective projects.

The role will require travel throughout England and Wales, and may also require occasional work on weekends. Travel to Church House is expected once a month, and travel to a diocese for training is expected once a month, which may require overnight stays.

• Strong track record of delivering medium‑size projects with multiple stakeholders, either as a project manager or in a dedicated project support role.
• Experience of working within the charity sector.
• Experience of creating training resources and delivering training, both online and in‑person.
• Experience of influencing others through communication and strong leadership skills.
• Highly computer literate, with proven use of Microsoft Word, Teams, Outlook, Excel, SharePoint, CoPilot, and Canva.

• High level of accuracy and attention to detail.
• Ability to communicate to large groups and key stakeholders clearly, both verbally and in writing.
• Ability to work well with numerical data and produce financial reporting including budget updates.
• Ability to work well in a team with good inter‑personal skills.
• Flexible and organised approach to work.
• Able to work comfortably with competing priorities.
• Ability to provide excellent support to churches and Giving Advisors.
• Ability to build relationships with key project stakeholders, articulate a project’s priorities, and advocate for it internally.

• Experience of encouraging giving in a paid or voluntary capacity (digital giving is particularly desirable).
• Experience of the Church sector, either in a paid or voluntary capacity, ideally in relation to giving or church finances.
• Experience working with Power Automate.
• A professional project management qualification e.g., APM PMQ.
• Familiarity and experience of working within the NCIs project management framework.
• Valid UK driving licence.