Senior Impact Manager

London & Partners exists to drive economic growth that is resilient, sustainable and inclusive. To do that well, we need to understand not only what we deliver, but the difference our work makes for Londons economy, society and environment.

We are looking for a Senior Impact Manager to play a leading role in how we measure, maximise and communicate that impact.

This is an opportunity to shape how evidence, insight and learning are used across the organisation. You will help ensure our programmes are designed around clear outcomes, our decisions are informed by robust evidence, and our impact is communicated clearly to partners, stakeholders and external audiences.

Sitting within the Policy and Impact Team , you will lead work across social, economic and environmental impact, embedding strong impact practice across teams and helping colleagues turn insight into better decisions, stronger programme design and continuous improvement.

You will work closely with senior leaders, programme teams, Strategy Operations, the Head of Insights and Impact, external consultants and key stakeholders including the Greater London Authority. You will also support external reporting, ensuring London & Partners can tell a clear, credible and compelling story about the value it creates for London.

This is a great opportunity for someone who combines strong impact and evaluation expertise with the ability to influence, communicate and build practical solutions in a complex organisation.

In this role, you will:

• Ensure London & Partners annual strategic and business planning is informed by robust evidence and impact insight.
• Develop and manage organisation-wide impact frameworks aligned to corporate objectives.
• Create performance approaches that help programmes understand, monitor and improve their contribution to strategic outcomes.
• Embed impact considerations into programme design, business planning and prioritisation processes.
• Work with colleagues to ensure strategic plans are focused on maximising impact in line with London & Partners mission.

You will also:

• Commission and coordinate impact measurement activity across programmes, ensuring methodologies are proportionate, practical and aligned to organisational needs.
• Work with the Head of Insights and Impact to develop theories of change at organisational and programme level.
• Build on existing economic impact measurement approaches and help develop new social and environmental impact indicators.
• Maintain organisation-wide impact frameworks and ensure measurement approaches are applied consistently.
• Translate analytical findings into clear actions, improvement priorities and learning opportunities.
• Develop and implement an organisation-wide learning programme to improve economic, social and environmental impact.
• Ensure evaluation and insight activity supports better decision-making, stronger programme delivery and continuous improvement.

You will:

• Build constructive and influential relationships with programme leads and senior colleagues across the organisation.
• Develop impact measurement solutions that are robust, proportionate and practical for teams to use.
• Contribute to external impact reporting, including the annual impact report, sustainability report and interim organisation-wide activity and impact reports.
• Translate complex social, economic and environmental impact information into compelling summaries for external audiences.
• Respond to internal and external requests for impact information and analysis, including from the GLA and London Assembly.
• Draw on external analytical expertise where needed to strengthen reporting, assurance and decision-making.

You will:

• Turn impact outputs and evaluation findings into actionable recommendations for programme teams and senior leaders.
• Identify gaps in information and commission work to address them.
• Ensure impact information is integrated into organisational decision-making processes.
• Support leaders to use evidence effectively when designing programmes and prioritising activity.
• Help teams understand how to maximise economic, social and environmental impact in line with London & Partners mission.

As a manager and organisational champion for impact, you will:

• Inspire and support the people you line manage, setting clear direction, expectations and accountability.
• Support professional growth and maintain high standards of performance.
• Champion evidence-based working and impact-focused behaviours across teams.
• Build organisational capability in impact planning, measurement and use of information.
• Develop communities of practice around impact, evaluation and learning.
• Facilitate learning reviews and programme reflection sessions.
• Create tools, guidance and training to help teams improve their…