Individual Giving Executive; Mid-value

Salary: £47,643

Closing date: 04/10/2026

Department: Brand, Marketing and Fundraising

Location: London

Employment type: Permanent

Division: Fundraising

Hours Per Week: 35

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: London based, with hybrid working in line with Crisis’ Hybrid Working Policy

You will be joining a team dedicated to raising vital year-round income and making Crisis supporters feel valued and inspired. This role will support the delivery of our Mid-Value Programme, as we continue to grow this crucial source of sustainable income and inspire more supporters to deepen their commitment to ending homelessness.

About the role

Mid-value giving sits at the heart of our new Brand, Marketing and Fundraising Strategy as one of our highest-priority income streams. As an Individual Giving Executive, you’ll play a key role in managing one-to-one and one-to-many relationships with Crisis mid-value supporters, delivering excellent supporter care to deepen engagement and build financial commitment, and supporting the multi-channel programme that delivers tangible impact for Crisis and bring people closer to our mission to end homelessness.

As we evaluate and refine our Mid-value offer to supporters, you’ll be using creativity and innovation to develop campaigns, communications, and engagement opportunities to inspire people with this way of giving. By collaborating with colleagues from across the organisation and our trusted partners, you’ll be bold in delivering an impactful stewardship programme that nurtures our supporters’ consideration and creates new opportunities for them to feel valued.

You’ll take an equitable approach in sharing stories of people experiencing homelessness, to deepen our supporters’ engagement and bring them closer to our mission.

About you

We’re looking for a fundraiser with experience delivering in-person, one to one stewardship, ideally within a philanthropy or high-value context. You’ll be an organised project manager and excellent communicator across multiple channels and be comfortable having thoughtful and tactful conversations with our supporters.

We are a dynamic team that delivers results and are in the process of re-designing our mid-value programme for Crisis. So we’re looking for someone who can learn quickly and happy to get involved with multiple projects straight away. To be successful in this role you will:

• be a confident communicator, whether writing persuasively for a specific audience, speaking one-to-one with a Crisis supporter, or organising events for Crisis mid-value supporters.
• have knowledge of higher-value and philanthropy giving programmes.
• be an effective project manager, with experience working in direct marketing, ideally within a fundraising environment.
• enjoy thinking creatively and using storytelling to bring complex issues to life.
• be comfortable using digital platforms and technology, and working with data to improve outcomes.
• take an organised and proactive approach to managing your workload and balancing different priorities.
• be a solutions-focused problem solver who is ready to adapt to a changing environment.

Previous experience in fundraising or stewardship is essential, ideally within a higher-value/philanthropy context. Most of all we’re looking for a candidate who’s passionate about ending homelessness and can play an active role in a busy, diverse and dynamic team.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you…