Senior Charge Nurse - Main Outpatients

A unique opportunity has arisen for an experienced nurse to join the Main Outpatient department at Charing Cross Hospital to support the delivery of high‑quality care. The successful applicant must be a driven individual focused on delivering patient‑centred care with a commitment to ensuring a quality service that is responsive to the changing needs of patients accessing the service. Understanding the need for change, you must be a flexible leader, open, and able to support and motivate your team.

• Support the senior nurse in the provision of professional role‑modeling and leadership that inspires the professional development of nursing within outpatients.
• Provide visible clinical leadership and authoritative presence, responsible for ensuring the delivery of high‑quality care.
• Ensure that the needs of the patient are placed at the centre of care delivery.
• Support the outpatient improvement programme.
• Ensure effective operational management of outpatient clinics to ensure standards are monitored, maintained and improved.
• Work with the multi‑professional team on patient pathway redesign to enhance the quality of the patient experience while reducing delays, and ensuring patient flows are managed within elective access targets.
• Ensure local governance structures are in place and lead on delegated projects.
• Lead on strategies to improve the patient experience across multidisciplinary groups within outpatients and the outpatient pathways, including the conduction of discovery interviews.

Benefits include career development, flexible working, wellbeing support and a staff recognition scheme. Optional benefits are available, such as Cycle to Work, car lease schemes, season ticket loans or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share.