Nurse Practitioner

Care Navigator (Primary Care Nurse / Nurse Practitioner) Full-time | Hybrid (Remote  In-person) Oxford area (or able to travel regularly) Redefining Personalised Healthcare Modern healthcare can feel fragmented — we’re building something better. We’re an early-stage, clinician-led digital health startup delivering highly personalised, relationship-based care. Our model combines clinical excellence, technology, and a premium patient experience — bringing continuity, coordination, and compassion back into healthcare.

We’re looking for an experienced Primary Care Nurse or Nurse Practitioner to join us as a Care Navigator — a pivotal role at the heart of our service.

The Role This is not a traditional nursing role. As a Care Navigator, you’ll be the first point of contact for patients, combining clinical expertise with triage, coordination, and relationship-building. You’ll guide patients through their healthcare journey, ensuring they feel supported and understood at every step. You’ll work closely with GPs and senior clinicians, while helping shape how a modern, digitally enabled practice operates.

Key Responsibilities Patient Care & Navigation Act as primary contact, delivering a personalised patient experience Triage queries, assess risk, and escalate appropriately Coordinate appointments, referrals, tests, and follow-ups Support patients navigating NHS and private pathways Provide continuity, reassurance, and advocacy Clinical Coordination Work alongside clinicians to deliver safe, joined-up care Escalate clinical concerns appropriately Maintain accurate records in line with CQC and GDPR Operational Development Help design care pathways and service models Engage with and improve digital/AI-enabled systems Support workflow development in a growing startup What We’re Looking For Essential Registered Nurse or Nurse Practitioner (or equivalent AHP) 5–10 years’ experience, ideally in primary care Strong triage and clinical assessment skills Patient-centred, empathetic approach Excellent communication and relationship-building ability Experience in NHS primary care and/or private settings Understanding of CQC, confidentiality, and GDPR Comfortable using digital tools Able to balance clinical and administrative work Personal Attributes Warm, professional, and personable Proactive and highly organised Adaptable and resilient Motivated to improve patient experience and outcomes Why Join Us?

Be part of a new model of primary care focused on quality and continuity Work alongside experienced GPs and clinicians Shape how care is delivered in a growing organisation Flexible hybrid working Supportive, high-trust culture Competitive salary with potential equity opportunity