Deputy Care Manager

The RHC Way is at the heart of everything we do. Developed by colleagues from across the Hospital, it brings our values to life through the behaviours that shape our culture and strengthen our community. Guided by Compassionate Approach, Community Spirit, and Courageous Engagement, we foster an inclusive environment where people are treated with dignity and respect, work collaboratively, and are empowered to make a positive difference every day.

About the Role

At the Royal Hospital Chelsea, we provide a home, community and high-quality care for Chelsea Pensioners:
Army veterans who have served the Nation. We are seeking a Deputy Matron to help lead registered care across the Margaret Thatcher Infirmary and Domiciliary Care service, supporting Pensioners to live well, remain independent where possible and receive outstanding care as their needs change.

Our registered care services are designed around the changing needs of Chelsea Pensioners, from support in their own berths through Domiciliary Care to more specialist care in the 66-bed Margaret Thatcher Infirmary. Together, these services provide safe, regulated and person-centred care, including nursing, dementia, and end-of-life care.

This is a visible, practical and influential leadership role. You will support the Registered Manager in leading safe, responsive and person-centred care, while staying close to the day-to-day work of the teams. We need someone confident setting standards, present on the floor and ready to roll up their sleeves when it matters.

Key Responsibilities

• Lead registered care services day to day, staying visible, practical and supporting the teams.
• Support safe staffing, clinical standards, compliance, safeguarding and CQC readiness.
• Build trusted relationships with Pensioners, families, colleagues and partners, sharing learning and driving improvement.
• Experience supervising clinical teams and supporting improvement.
• Knowledge of clinical risk, quality assurance and regulatory compliance.
• Evidence of continuing professional development, ideally including ILM Level 5 or willingness to work towards it.

You will be a registered Adult Nurse with a current NMC PIN, experience in elderly or geriatric care, strong clinical judgement and a good understanding of CQC requirements.

You will bring a calm, approachable and hands-on leadership style, with the confidence to set standards, support people and step in when needed.

About You

You will be a compassionate Registered Nurse with a current NMC PIN and experience in elderly or geriatric care. A confident leader, you will be skilled in supervising clinical teams, managing performance and maintaining high standards of safe, person-centred care.

You will understand clinical governance, safeguarding, CQC requirements and regulatory compliance. Resilient and solutions-focused, you will communicate effectively with residents, families, colleagues and external partners

What We Offer

• Generous annual leave entitlement
• Pension scheme – Enhanced and competitive pension scheme
• Access to wellbeing support – Access to EAP including confidential counselling and wellbeing support
• Enhanced sick leave
• Several social events throughout the year
• Birthday day off
• Discounts at onsite cafes
• Cycle to work scheme (post probation)
• Season Loan Ticket (post probation)
• Free onsite Parking
• Free onsite gym
• Opportunity to work for a prestigious organisation in a unique and historic environment

Diversity, Equity and Inclusion

At the Royal Hospital Chelsea, we value diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome applications from people of all backgrounds, experiences, and perspectives and believe that a diverse workforce strengthens our community and enhances the service we…