Technician - Bed and Equipment Services

The Technician Bed & Equipment Services role is responsible for supporting the effective delivery, maintenance, and management of hospital beds and associated equipment across clinical areas. The post holder will ensure timely delivery, collection, repair, and servicing of equipment to meet operational performance targets and maintain high standards of patient safety. This includes diagnosing faults, carrying out repairs, PAT testing, and maintaining accurate asset records.

Working closely with clinical teams, porters, and suppliers, the role requires excellent organisational skills, a strong customer service approach, and the ability to prioritise tasks in a fast-paced healthcare environment.

This is a hands‑on technical role supporting hospital operations by ensuring beds and medical equipment are safe, functional, and available when needed. The role involves delivering and installing equipment, responding to breakdowns, carrying out repairs and preventative maintenance, and managing inventory within clinical areas. You will work collaboratively with multidisciplinary teams, providing excellent customer service while maintaining compliance with health and safety and regulatory standards.

The ideal candidate will be proactive, technically capable, and comfortable working in a busy, patient‑focused environment.

Location: Denmark Hill, London and other KFM sites (cross‑site role)

Department: Managed Services Bed & Equipment Services

Type: Full time, Permanent

Salary: £30,500 - £32,300 per annum + up to 12% annual bonus

Rota: 7 day rota across all Trust sites

We are looking for a motivated and customer‑focused Technical Assistant to join our Bed and Equipment Services team s is a hands‑on, patient‑facing role that plays a vital part in ensuring clinical staff have access to safe, well‑maintained bed equipment when they need it most.

KFM is a healthcare support services provider owned by King's College Hospital NHS Foundation Trust. With an annual turnover of around £150 million and over 300 staff, all profits and cost savings are reinvested back into the NHS making this a role where your contribution truly matters.

About the Role

As a Technical Assistant within Bed and Equipment Services, you will be responsible for the delivery, collection, maintenance, and repair of specialist bed equipment across the hospital. You will respond to requests from ward staff, ensure stores are well‑stocked, and support the achievement of key performance indicators including timely delivery and high levels of customer satisfaction.

• Deliver and collect specialist bed equipment to and from wards and bed stores, responding to requests within 4 hours
• Ensure adequate buffer stock of specialist mattresses is maintained across store rooms
• Diagnose and repair faults on bed inventory and associated equipment; carry out servicing and calibrations
• Undertake statutory PAT testing of beds and associated electrical equipment
• Maintain accurate records of all maintenance, repairs, and equipment locations on the asset database
• Work with the Portering teams to ensure timely delivery and collection of bed frames and foam mattresses
• Check all equipment is in good working order and safe for use before deployment
• Assemble, install, and commission new beds and associated equipment as required
• Support continuous improvement by identifying recurring equipment faults and suggesting solutions
• Maintain a safe, tidy working environment in patient areas, clinical areas, and corridors at all times

• Good standard of general education including GCSE Maths & English grades AC (or equivalent)
• Experience working in a busy, fast‑paced environment
• Experience using PAT Testing equipment with up‑to‑date training
• Ability to provide excellent customer service to a range of stakeholders
• Ability to multitask, prioritise, and know when to escal…;
• Ability to troubleshoot a variety of medical beds, mattresses, and ASU equipment
• Ability to carry out Planned Preventative Maintenance (PPM) on medical equipment
• Computer literate, including Microsoft Office, Excel, databases, and online ordering portals
• Self‑motivate…