Laboratory Services Coordinator

Purpose of the Role:

The Laboratory Services Coordinator plays a key role within our team. Reporting to the CBRE UK Lab Cluster Lead, the successful candidate will be a highly organised and proactive individual who works closely with the wider CBRE Lab Platform team to provide essential support in managing laboratory operations and coordinating science-related procedures, ensuring smooth and efficient day-to-day delivery across the client laboratories.

• Oversee and manage the day-to-day operations of the laboratory.
• Ensure laboratory services are delivered in accordance with contractual requirements and service level agreements.
• Coordinate with laboratory staff and other departments to ensure efficient daily operations.
• Manage consumables, inventory levels and waste streams.
• Lead the implementation of new processes and equipment.
• Monitor KPIs and provide clear communication to stakeholders.

• Lead and manage onsite laboratory associate staff.
• Support recruitment, training, supervision and scheduling of laboratory associates.
• Manage and review team performance and development.
• Act as the primary point of escalation and liaison between laboratory services, client stakeholders and end users.
• Contribute to the strategic planning of laboratory operations.

• Establish, implement and monitor laboratory controls and quality standards.
• Manage external vendors on behalf of the client.
• Ensure laboratory operations comply with regulatory requirements.
• Implement and monitor health and safety procedures.
• Ensure risk assessments, COSHH assessments and training requirements are maintained.
• Ensure compliance with company policies and health and safety legislation.

• Experience in a laboratory support, technician, facilities or similar role.
• Previous experience in laboratory supervision or management.
• Previous line management experience.
• Proven track record of delivering laboratory-based services.
• Strong customer service, communication and stakeholder management skills.
• Strong organisational skills with the ability to prioritise in a changing environment.
• Ability to perform effectively in high-pressure, business-critical environments.

• Proficient in safe handling and storage of flammable, toxic and corrosive chemicals.
• Ability to change and connect compressed gas cylinders.
• Familiarity with liquid nitrogen safe-handling procedures.
• Basic operation and first-line maintenance of laboratory vacuum and cooling equipment.
• Competent user of a chemical inventory or LIMS system.

• COSHH awareness training (Level 2 or equivalent).
• Understanding of DSEAR and flammable atmosphere controls.
• ISO 14644 cleanroom experience.
• IOSH Working Safely or equivalent health and safety qualification.
• Nanomaterial or nanoparticle handling training.

• High attention to detail and strong organisational skills.
• Collaborative, solutions-focused team player with a proactive approach.
• Clear written and verbal communication skills.
• Comfortable working in a dynamic R&D environment.
• Committed to continuous improvement and best-practice working.