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Customer Success Quality & Training Leader

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Cleo
Apprenticeship/Internship position
Listed on 2026-02-13
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control / Manager, Quality Technician/ Inspector, QA Specialist / Manager, Data Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

A leading fintech startup in Greater London is seeking a CS Quality & Training Manager to enhance quality standards within the Customer Support department. In this hands-on role, you will conduct quality reviews, develop training materials, and interpret QA data into actionable recommendations. The ideal candidate will have over three years of experience in quality assurance within support teams and exceptional people skills to drive performance improvements.

This position offers a competitive compensation package and opportunities for professional growth.
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