Technical Manager

Alexander Steele Recruitment is working with a leading food business that supplies a range of delicious food to UK retailers.

This is an exciting opportunity for an experienced Technical professional to join a fast-paced, quality-driven operation, playing a key role in maintaining standards, supporting customers, and driving continuous improvement across the supply chain.

Reporting into the Head of Technical, the successful candidate will work closely with internal teams, customers, and external partners, taking ownership of technical processes, compliance, and quality performance.

• Oversee the creation, maintenance, and accuracy of product specifications across multiple customer platforms
• Manage technical data, documentation, and due diligence requirements, ensuring compliance with customer and business standards
• Investigate customer complaints and product rejections, identifying root causes and driving corrective actions through to closure
• Carry out regular quality assessments and inspections at third-party facilities, providing clear feedback and recommendations
• Collaborate closely with Quality and Commercial teams to support day-to-day technical operations
• Review, analyse, and present quality and performance data, including trends, rejections, and benchmarking insights
• Coordinate internal non-conformance management, tracking progress and ensuring timely resolution
• Support training activities, including inductions, refresher sessions, and maintaining accurate training records
• Conduct GMP audits and gap analysis to identify risks and improvement opportunities
• Liaise with overseas technical teams and suppliers to ensure consistent quality and compliance
• Provide technical support to customers and participate in customer-facing activities where required

• Experience with in the fresh produce sector, with a solid understanding of food safety, quality systems, and BRCGS standards
• Confident managing product specifications, customer platforms, complaints, and non-conformances within a retail-focused environment
• Highly organised, detail-oriented, and comfortable working at pace while meeting tight deadlines
• Strong IT skills and the ability to analyse, manage, and present technical data effectively
• A proactive team player with good communication skills and the confidence to engage with customers and suppliers