QA Manager

About Cleo

At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper‑intelligent financial advisor in their pocket. That's the future we're creating.

Cleo is a rare success story: a profitable, fast‑growing unicorn with over $ in ARR and growing over 2× year‑over‑year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.

If you're driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo's success as we scale, while growing alongside a company that's scaling fast, this might be your perfect fit. Follow us on Linked In to keep up to date with new product features and insights from the team.

• Developing processes and best practice documentation for quality assurance in product engineering, keeping our learning at speed core value front of mind.
• Working closely with our cross‑functional squads to embed more rigorous testing processes into their existing agile workflows.
• Working with engineering leadership to identify the metrics and data that should be measured and tracked to enable continuous improvement of the quality of the Cleo app.
• Validating and logging detailed bug reports from user‑reported defects (for example via app store reviews) including priority and squad ownership.
• Performing regular regression testing on the Cleo react‑native application and prioritising and assigning bugs found.
• Work with engineers to develop an automated end‑to‑end testing solution for the Cleo app to enable testing of our core user journeys in our continuous integration pipeline.

• 5+ years creating from scratch and managing a QA function.
• Excellent verbal and written communication skills.
• Extensive experience of working in cross‑functional agile squads.
• Experience testing a react‑native mobile application.
• Experience developing automated end‑to‑end test suites in a modern mobile or web application.
• Experience utilising data and analytics to track the impact of quality on business‑level metrics and KPIs.
• Familiarity with continuous integration/continuous deployment, in particular Circle
  
  CI.

• Have worked in a QA role at a fintech company.
• Experience with or knowledge of AI‑Based Testing Tools such as Testim.

• A competitive compensation package (base + equity) with bi‑annual reviews, aligned to our quarterly OKR planning cycles. You can view our public progression framework and salary bandings here: https://cleo‑
• Work at one of the fastest‑growing tech startups, backed by top VC firms, Balderton & EQT Ventures.
• A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
• Flexibility. We can't fight for the world's financial health if we're not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work.
• Work where you work best. We're a globally distributed team. If you live in London we have a hybrid approach, we'd love you to spend one day a week or more in our beautiful office. If you're outside of London, we'll encourage you to spend a couple of days with us a few times per year. And we'll cover your travel costs, naturally.
• Company‑wide performance reviews every 6 months.
• Generous pay increases for high‑performing team members.
• Equity top‑ups for team members getting promoted.
• 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days).
• 6% employer‑matched pension in the UK.
• Private Medical Insurance via Vitality, dental cover, and life assurance.
• Enhanced parental leave.
• 1 month paid sabbatical after 4 years…