Quality Specialist – Onggi

Quality Specialist – Onggi

📍 (Based onsite Kings Cross)

As the Quality Specialist for Team Doyak, Kelly Deli’s innovation incubator, your mission is to be the bridge between visionary creativity and operational excellence. You will manage and implement our quality policy across new concepts and points of sale, ensuring that as we push boundaries, we never compromise on safety.

The goal is to enable rapid innovation by providing the safety frameworks that allow new ideas to flourish. You will oversee the Food Safety management system, ensuring it is agile enough for an incubator environment while remaining strictly compliant with regulations. You are the company’s spokesperson toward local food safety authorities and retailers, advocating for our innovative processes through the lens of rigorous quality standards.

• Reporting to:
  Country Manager / Head of Team Doyak
• Direct reports: N/A in the short term
• Key Stakeholders:
  Innovation Chefs, Local Operations Team, Cross-Country Quality Team, and External Partners.

• Enable Innovation:
  Partner with the Team Doyak incubator to validate new products, equipment, and processes, ensuring they are "safe by design" from the prototype stage to roll‑out. Create a path for this innovation to seed back into wider Kellydeli when applicable.
• Strategy Implementation:
  Create and deliver an action plan to implement food safety strategies tailored to the fast‑moving incubator environment.
• Field Support & Training:
  Provide hands‑on support to local teams, fostering a culture where quality is seen as an enabler of innovation rather than a barrier.
• Audits & Evolution:
  Conduct periodic audits of existing and pilot points of sale, using data to continuously improve both the concept and safety protocols.
• Compliance Management:
  Maintain an up‑to‑date regulatory survey to ensure that new ingredients, labels, and purchasing channels meet all legal requirements.
• HACCP Leadership:
  Act as the HACCP representative for Team Doyak, updating studies and validating the shelf life of raw materials and finished products for local developments.
• Stakeholder Representation:
  Represent Kelly Deli with external auditors and food safety authorities, confidently explaining our innovative methods.
• Supplier Quality:
  Conduct regular supplier audits for new or specialty ingredients required by the incubator.
• QMS Documentation:
  Update Quality Management System documentation dynamically as brand or regulations evolve.

WHAT YOU BRING

• Experience:
  
  Proven track record in a similar role within food/hospitality or food production. Experience in an R&D or startup environment is a major plus.
• Education:
  
  Bachelor’s/Master’s Degree in Food Safety, Quality Management, or equivalent.
• Technical Expertise:
  Expert knowledge of HACCP, ISO 22000, and both EU and national food safety regulations.
• Industry Knowledge:
  Strong background in fresh food, raw fish, and production environments.
• Tools & Mobility:
  Fluent in English; proficient in Microsoft Office and a willingness to travel for field‑testing new concepts.

• The "Safety Architect":
  You have a meticulous eye for detail but also possess the flexibility to find solutions for non‑traditional food concepts.
• Effective Communicator:
  You can influence stakeholders and translate complex regulations into actionable advice for the innovation team.
• Proactive Problem Solver:
  You thrive in a fast‑paced, autonomous environment where you must balance multiple tasks without losing focus on safety.
• Growth Mindset:
  You are excited by a fast‑growing, multicultural environment and aren't afraid to challenge the status quo.

Onggi, part of Kelly Deli, was created to bring real Korean flavours into busy, modern lives. As global interest in Korean cuisine grows, truly authentic grab‑and‑go options remain limited—and Onggi fills that gap.

Every recipe is made using traditional Korean ingredients such as kimchi, gochujang, and soy‑based sauces rooted in fermentation. Whether enjoyed at home or on the move, Onggi offers bold, comforting, and genuinely Korean food, without compromising on authenticity or flavour.