Quality Manager

Location: Greater London

** Date Posted:
**** Country:
** United Kingdom
*
* Location:

** Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG
, UK.The Quality Manager will be responsible for ensuring all works, maintenance, materials, designs, documentation and supply chain activities comply with the
** Contract**, TfL standards, Applicable Law, and Good Industry Practice.

They will lead quality assurance, quality control, documentation, audits, and compliance for the entire contract scope.
** Responsibilities
* *** 1. Quality Management System Leadership*
* • Maintain and implement a
** Contract-specific Quality Plan
** aligned with:

• ISO 9001    
• TfL Quality Requirements    
• Contract Schedule 10 obligations
• Ensure all quality processes (design, manufacture, installation, testing, maintenance) are in place, controlled, and auditable.
** 2. Design Assurance & Documentation Control*
* • Ensure compliance with
** design approval**,
** verification**,
** validation**, and
** assurance
* * requirements.
• Review and approve technical documentation, test certificates, maintenance records, and compliance evidence.
• Manage
** configuration control
** and documentation changes throughout the contract lifecycle.
** 3. Audit & Assurance*
* • Lead
** internal audits**,
** supplier audits**, and
** subcontractor quality audits**.
• Prepare for and support
** TfL audits**, inspections, and quality reviews.
• Track non-conformances (NCRs), corrective actions, preventive actions, and closure.
• Maintain audit trails and compliance evidence for contractual inspection rights (Clause 41).
** 4. Installation & Maintenance Quality Control*
* • Ensure all works comply with:

• Contract specifications    
• Technical standards    
• Safety-critical requirements    
• Approved RAMS and method statements
• Perform field quality inspections and acceptance checks.
• Verify material compliance, workmanship quality, and traceability.
• Ensure defects are managed under contractual warranty and defect remediation procedures.
** 5. Supplier & Subcontractor Quality Management*
* • Assess and approve subcontractors from a quality perspective.
• Ensure suppliers comply with:

• Contract requirements    
• Applicable Laws    
• TfL supply chain standards
• Oversee incoming inspection, FAT/SAT quality checks, and certification.
** 6. Performance, Reporting & Data Integrity*
* • Maintain performance data in line with contractual KPIs.
• Ensure accurate and timely reporting of compliance, performance, and quality metrics.
• Support continuous improvement obligations (Contract imposes yearly improvement targets).
** 7. Risk Management*
* • Identify quality risks and implement mitigation strategies.
• Participate in risk reviews and ensure quality impacts are captured.
• Support safety and environmental teams where quality interfaces with HSE.
** 8. Compliance Management*
* • Ensure full compliance with:

• Contract    
• TfL engineering standards    
• ISO 9001 QMS    
• Applicable regulatory requirements
• Maintain a master document library and ensure traceable, controlled records for:

• Materials    
• Workmanship    
• Inspections    
• Maintenance    
• Testing    
• Assurance submissions
** Experience & Qualifications

- Required Qualifications *
* • ISO 9001 Lead Auditor (essential)
• Degree or diploma in engineering / quality management (preferred)
• Chartered Quality Professional (CQI) is a bonus
** Experience*
* • Minimum
** 5+ years
** Quality Management experience in:

• Rail    
• Infrastructure    
• Mechanical/Electrical systems    
• Construction or asset maintenance
• Strong understanding of:

• Assurance frameworks    
• Technical documentation    
• Rail or transport quality governance
• Experience with TfL or UK infrastructure clients is a major benefit.
** Skills*
* • Strong auditing and compliance ability
• Excellent documentation control & reporting
• Ability to lead suppliers and subcontractors on quality compliance
• Strong communication with technical and non-technical stakeholders
* Strong Remuneration Package
* A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme
* A culture…