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Standard Excellence Manager

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Haleon plc.
Full Time position
Listed on 2026-06-04
Job specializations:
  • Quality Assurance - QA/QC
    Quality Engineering, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Key Responsibilities Standards

  • Own the end‑to‑end enterprise standards framework, including definition, governance, risk classification, lifecycle control, and continuous improvement of operational and quality standards.
  • Translate regulatory, corporate, and business strategy requirements into clear, practical, and actionable standards that enable consistent execution across all EU manufacturing sites and operations.
  • Establish and maintain robust governance mechanisms to control the development, approval, deployment, change, of standards, ensuring clear accountability.
  • Ensure standards are inspection‑ready by design, risk‑based in structure, and fully integrated into SOPs, training programmes, and site processes rather than existing as standalone documentation.
  • Act as the single point of accountability for interpretation of enterprise standards, providing authoritative guidance to sites and operating units to prevent ambiguity, local deviation, and unintended variability.
Quality Excellence & Continuous Improvement
  • Lead enterprise quality excellence initiatives focused on loss elimination, defect prevention, variability reduction, and right‑first‑time performance, aligned to QSCP and business objectives.
  • Embed standard work, root‑cause problem solving, and continuous improvement disciplines as everyday behaviours, not one‑off initiatives.
  • Proactively identify systemic quality risks and recurring failure modes through structured analysis of deviations, CAPAs, complaints, audit findings, and performance data.
  • Drive cross‑site learning by identifying repeat issues and translating lessons learned into standard updates, governance improvements, or targeted interventions.
  • Actively support progression of site quality maturity, balancing compliance, efficiency, and operational effectiveness.
Capability & Change Management
  • Build sustainable organisational capability by defining clear deployment models for standards, supported by training, coaching, and effectiveness checks.
  • Operate as a trusted subject‑matter expert across sites, regions, and global functions, providing hands‑on support for implementation challenges and complex interpretation topics.
  • Lead and support enterprise‑level change activity, ensuring new or updated standards are adopted consistently and effectively, with appropriate stakeholder engagement and readiness.
  • Ensure change is measured and sustained through clear success criteria, post‑implementation review, and feedback loops into governance processes.
Performance, Metrics & Cost of Poor Quality (COPQ)
  • Define and own enterprise‑level KPIs for standardisation, quality maturity, and governance effectiveness, ensuring alignment between site performance and enterprise expectations.
  • Use performance data to challenge inconsistencies, identify losses, and prioritise improvement actions across sites.
  • Drive tangible reductions in Cost of Poor Quality by linking standards compliance to loss elimination, defect reduction, and prevention of repeat failures.
  • Provide clear, insight‑driven reporting to Management Review and Quality Council forums, enabling senior leaders to make informed decisions on risk, prioritisation, and investment.
Cross‑Functional Leadership
  • Partner closely with Operations, Quality, EHS, Supply Chain, and other functions to ensure standards are operationally practical, risk‑appropriate, and value‑adding.
  • Actively support audit readiness and regulatory inspections by ensuring standards are not only compliant on paper but demonstrably effective in practice.
  • Use audit outcomes, inspection observations, and external benchmarks to continuously strengthen enterprise standards and governance maturity.
Education & Skills
  • Bachelor’s degree in a scientific, quality, or related technical discipline, or equivalent professional experience in related environments.
  • 5–8 years’ progressive experience in quality systems, operational excellence, and enterprise standards governance within regulated or complex manufacturing and operational environments.
  • Proven experience defining, governing, and deploying enterprise standards and standard work across multi‑site organisations, ensuring consistency while accommodating…
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