Technologist; Outerwear​/Denim - FTC

The Role:

FTC until January 2027

We are looking for a Technologist who has experience within Denim and Outerwear.

Quality means consistently meeting customers’ expectations whilst ensuring fitness for purpose and meeting regulatory requirements. Within your department you will drive the quality of the delivered products by driving the implementation of the New Look quality framework. To work with the wider teams to deliver better value, cost price and lead time through product engineering and supplier management. To apply your proven knowledge of quality assurance techniques and processes to drive continuous improvement and to set an example of what good look like to the wider quality and BMD teams Deputises in the absence of the Technical Manager.

This role requires you to be in the office 4 days a week.

• 40% staff discount plus friends & family discounts throughout the year
• Access to our reward platform for external discount and offers
• Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
• All employees are covered by our life assurance policy from day one
• Unlock extra leave with our buy more holiday scheme.
• Celebrate YOU! Enjoy an extra paid day off on your birthday each year
• Enhanced maternity, paternity and adoption leave, and shared parental leave.
• Spread the cost of your commute with interest‑free season ticket loans
• Do your bit for the environment and save money with our Cycle2
  
  Work scheme
• We’re proud to partner with the Retail Trust and Fashion & Textile Children's Trust

• Strategic Contribution: Understands the business strategy and translates it into actionable quality objectives within the product category, contributing to the wider quality team and representing the team in cross‑business forums.
• Customer & Market Insight: Uses customer insight tools, store and DC visits, and market benchmarking to understand expectations and competitor advances, driving continuous product improvement.
• Quality Management: Owns and embeds the Quality Framework, ensuring robust assurance processes throughout the value chain and compliance with legal and brand standards.
• BMD
  
  Collaboration:
  
  Works closely with the BMD team to align quality processes with the departmental critical path, support trading activities, and influence decisions to meet customer expectations.
• Product & Manufacturing Expertise: Applies specialist knowledge of materials, construction, pattern technology, grading, and supplier capabilities to deliver products right first time, balancing cost, quality, and commercial value.
• Risk Assessment & Continuous Improvement: Acts as the risk assessment ambassador for the category, implementing corrective actions where standards fall short and embedding risk assessment within all quality processes.
• Technical Leadership: Mentors and upskills the wider quality and BMD teams, sharing knowledge to improve decision‑making, purchasing practices, and product consistency.
• Innovation & Best Practice: Drives adoption of new technologies, feedback loops, and frameworks to deliver consistent, high‑quality products, including overseeing test‑and‑learn initiatives.
• Team Development: Motivates, coaches, and develops direct reports, supporting personal growth, skills transfer, and deputising for the Technical Manager as required.
• Operational Excellence: Ensures packaging, labelling, and transit methods maintain brand consistency and product value, while proactively challenging processes to uphold customer standards.

• Specialist in Denim and Outerwear
• Assimilates and articulates a clear understanding of customer and expectations and what that means for standard setting and the importance of a Quality framework.
• Applies first hand experience of manufacturing environments.
• Knowledge of product construction, material performance.
• Proficient in running a fit session (clothing/ footwear)/ pre‑production meeting (accessories).
• Makes solution‑based decisions from skilled interpretation of test reports.
• Understand open costing and able to support buying team through product engineering.
• Proactive in benchmarking…