Regional Quality Assurance Manager

This role may be based in any of the cities where we operate in Europe:
Frankfurt, London, Amsterdam, Roissy (France), Madrid, Bruxelles, Copenhagen, Milan.

The Regional Quality Assurance Manager – EMEA is responsible for the execution, consistency, and effectiveness of regional Quality programs across the EMEA network, ensuring that Quality frameworks and requirements are deployed, applied, monitored, and sustained at country level. The role provides structured country support, drives targeted interventions (including Go Team execution), and ensures robust follow‑up of audits and action plans.

Through strong execution governance, structured intervention, and consistent country support, this role contributes directly to the improvement of regional quality performance indicators, audit outcomes, and the prevention of recurring operational and system failures.

• Bachelor’s degree in Quality, Engineering, Operations, Aviation, or a related field.
• Solid experience in Quality Management, Operations, or Audit roles, preferably within a regulated or multi‑site environment.
• Good understanding of Quality Management Systems, audits, and corrective action processes.
• Experience supporting internal and/or external audits and follow‑up of findings.
• Strong analytical and problem‑solving skills with an operational, pragmatic mindset.
• Ability to work autonomously in a regional, multicultural environment.
• Strong communication, coordination, and stakeholder management skills.
• Well‑organized, structured, and execution‑driven.
• Able to travel as required.
• Fluent in English; additional languages are an asset.

Responsible for driving the execution of the EMEA Quality Management System (QMS) deployment across all countries in the region, ensuring consistent interpretation, effective implementation, and sustainability of QMS requirements at country level.

Coordinate country‑level gap analyses, support implementation plans, and perform targeted health checks to validate actual application rather than paper compliance. Support and challenge countries to ensure governance routines, documentation, audit readiness, and evidence management are robust, and that deviations or weak implementation are addressed through timely corrective actions and structured follow‑up.

Responsible for the execution and continuous strengthening of the regional Quality Assurance Program (QAP) across the EMEA network, ensuring audit and inspection activities are conducted consistently, effectively, and in alignment with regional priorities.

Support and, where appropriate, co‑execute internal audit activities related to Quality and operational standards, particularly in countries with lower maturity, first‑time audit exposure, or elevated risk profiles. Ensure that audit findings lead to robust root cause analysis, effective corrective and preventive actions, and verified closure.

Ensure that QAP audits, follow‑ups, and corrective action reviews appropriately cover applicable customer‑specific requirements and supplier‑related quality requirements, in alignment with regional standards and governance. Support integrated management system alignment while respecting defined ownership boundaries of other system elements.

Act as a primary regional execution support layer for Country Quality Managers, providing structured support to improve consistency, capability, and effectiveness of Quality execution across the region.

Support the rollout and follow‑up of Director‑led capability and maturity initiatives by driving execution of agreed actions at country level. Provide targeted coaching and structured follow‑up to strengthen governance, audit quality, and problem‑solving discipline. Identify recurring systemic weaknesses across the network and elevate themes and risks to regional Quality leadership to enable proactive intervention.

Responsible for providing structured visibility and governance over…